OPENLANE · 1 month ago
Title Clerk
OPENLANE is a company dedicated to supporting independent car dealers with finance solutions. The Title Clerk will be responsible for handling customer inquiries and ensuring accurate and timely title processing, utilizing their expertise in titles and customer service.
AutomotiveE-CommerceElectric VehicleRecreational VehiclesWholesale
Responsibilities
Handle incoming title issues through various channels, such as email, text, and phone calls, ensuring prompt and comprehensive responses
Take ownership of title issues, seeing them through to completion or escalating them to the appropriate department or individual for assistance
Process vehicle titles from multiple states, meticulously checking for accuracy and marketability
Qualification
Required
Minimum of 2 years of experience in vehicle title processing
Experience in title processing and automotive customer service
Attention to detail
Ability to work in a team environment
Strong communication skills, both written and verbal
Preferred
Experience working in a production environment
Experience in automotive-related customer service roles
Experience in sending titles to buying dealers
Experience in troubleshooting and resolving end-user issues
Benefits
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Company
OPENLANE
OPENLANE is an online auction company for automotive dealers to buy and sell wholesale vehicles.
Funding
Current Stage
Late StageTotal Funding
$35MKey Investors
Meritech Capital Partners
2011-08-15Acquired
2008-12-31Series Unknown· $10M
2008-05-27Series Unknown· $25M
Recent News
2025-11-19
2025-11-12
2025-11-08
Company data provided by crunchbase