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Granite Telecommunications · 1 day ago

Director of Relationship Development Sales

Quincy, MA

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Granite Telecommunications is focused on building strong relationships and driving new business growth. The Director of Relationship Development Sales leads a team to enhance customer engagement and revenue by analyzing account performance and implementing growth strategies.

Business DevelopmentFitnessTelecommunications

Hiring Manager

Gregory Collard

Responsibilities

Lead and mentor a team of Relationship Development Sales Associates ensuring they effectively manage and grow their assigned accounts

Identify barriers to account growth, such as service limitations, pricing concerns, or customer engagement issues, and implement targeted solutions

Develop and execute customer engagement strategies to increase account retention and revenue expansion

Collaborate with internal teams (Sales, Marketing, Product, and Customer Success) to create tailored solutions for Sterling Accounts

Establish and track key performance metrics (KPIs), ensuring the team meets and exceeds growth targets

Conduct pipeline reviews and customer strategy sessions to assess opportunities and challenges

Ensure Salesforce and other sales tools are used effectively to track performance and account development

Provide insights and recommendations to leadership on optimizing the Sterling Account strategy

Qualification

Sales leadershipAccount managementBusiness developmentCustomer relationship managementGrowth strategiesPerformance analysisCoaching sales teamsCommunication skillsNegotiation skillsProblem-solving skills