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Bank of the Sierra · 1 month ago

Teller - Hanford

Hanford, CA

Full-time

Onsite

Entry Level

2+ years exp

Bank of the Sierra is a financial institution seeking a Teller to provide exceptional customer service and efficient transaction processing. The role involves handling various banking transactions and assisting customers with their inquiries while maintaining compliance with bank operations and security procedures.

BankingCommunitiesFinancial Services

Responsibilities

Perform routine tasks, including making deposits, withdrawals, transfers, cash advances, receiving loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits

Maintain and balance a cash drawer daily by accounting for cash assigned, received, and disbursed. Turn in excess cash and mutilated currency to the vault

Enters customer transactions into a computer to record a transaction, and issues computer-generated receipts

Sells cashier’s checks

Answers questions in person or on the telephone and refers customers to other bank services as necessary

Completes special requests by closing accounts, taking orders for checks, exchanging foreign currencies, assisting customers to a safe deposit box, providing statements, preparing cash orders for merchants, completing stop payments, and blocking and reordering debit cards

Places holds on accounts for a new account, large deposit, or an exception item

Prepares outgoing domestic and foreign wires

Complies with bank operations and security procedures by participating in all dual-control functions, auditing other tellers’ currency, and assisting in the certification of proof

Maintains customer confidence and protects bank operations by keeping information confidential

Comply and stay up to date with applicable laws and regulations through compliance online training

Promote strong customer and client interactions, build relationships, participate in cross-selling, and offer new products and services

Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery

May need to travel to another branch location to assist in coverage

Participates in qualifying CRA activities

Other duties as assigned

Qualification

Customer service skillsMathematical skillsCommunication skillsComputer proficiencyOrganizational skillsDetail-orientedTactDiplomacyInformation retentionWork under pressure