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Braze · 1 day ago

Employee Communications Lead

New York, NY

Full-time

Hybrid

Mid, Senior Level

$98K/yr - $115K/yr

Braze is a leading customer engagement platform that empowers brands to deliver exceptional customer experiences. The Employee Communications Lead will be responsible for fostering a positive work environment and facilitating employee engagement through strategic communication initiatives.

AnalyticsCRMMarketingMarketing AutomationSoftware

Comp. & Benefits

Responsibilities

Create and disseminate content across multiple channels in ways that lead to a more engaged and productive work environment

Lead and support company-wide and department change management initiatives, ensuring employees feel seen, heard and supported

Partner with various stakeholders and teams to create and execute successful employee communications strategies, while using data and analytics to optimize performance and processes

Work with regional leaders to enable and support region-specific employee communications, such as organizational changes and new or evolving programs

Support Employer Brand and Employee Experience initiatives, such as employee engagement surveys and external employer sentiment programs

Qualification

Employee communicationsInternal communicationsChange managementData analyticsMultitaskingStrategic thinkingRelationship building

Required

Excellent writer and editor with experience in employee communications, internal communications, and/or communications at high-growth and globally distributed companies

Solutions-oriented professional who is comfortable navigating difficult or uncertain situations and environments

Strategic thinker who can consider multiple points of view and deliver communications that resonate with all employees – ranging from leadership to new hires

Relationship builder who facilitates work cross-functionally and can become a go-to resource for various leaders and teams

The ability to organize and juggle multiple, demanding tasks with accuracy and prioritize competing projects