GFO IFM Operations Director jobs in United States
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JLL · 1 month ago

GFO IFM Operations Director

JLL is a leading global provider of real estate and investment management services. The GFO IFM Operations Director is responsible for the best-in-class delivery of facilities and workplace services at the client’s corporate offices, overseeing performance against KPIs and managing the budget to meet financial goals.

CommercialReal Estate
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H1B Sponsor Likelynote

Responsibilities

Provide operational leadership and set technical direction
Lead and transform technical and operation standards
Enhance workplace experience
Ensure resilient cross training and successions plans are developed and maintained
Be a trusted advisor to the client by maintaining a continued focus on improving client experience, and developing a positive partnership through timely thoughtful responses, delivering on critical needs and bringing innovation
Analyze/trend failures and incidents, determine root cause and implement process improvements
Must lead by example and set 'safety first' and 'non-negotiable compliance to quality' work environment and culture
Ensure compliance with building codes, safety regulations and corporate policies
Responsible for prompt response to client requests including communication of root cause analysis (RCA) and corrective action plans (CAPAs)
Responsible for working with the Facility Managers, Warehouse Managers, Engineering, Project Management, HSE, Quality, and Sourcing leadership on the selection and monitoring of subcontractors
Set direction and work with clients to ensure compliant and efficient operational processes are implemented by the accounts Facility Managers, Operations Managers, Warehouse Managers, Engineering and Project Managers and subcontractors
Ensure site teams have applicable business continuity plans in place and that they are maintained
Responsible for team adherence to EHS and quality standards expected by JLL and the client

Qualification

Facilities managementOperations leadershipBudget managementBio-Pharma experienceCustomer experienceP&L managementCertified Facility ManagerFacility Management ProfessionalFinancial acumen

Required

Minimum 10 years of facilities management, maintenance, engineering and/or operations leadership experience
Leader of leaders in a large organization
Experience delivering customer experience and driving operational & financial performance
Budget creation and adherence
7-10 years of exposure to Bio-Pharma industry

Preferred

Professional certifications such as CFM (Certified Facility Manager) or FMP (Facility Management Professional)
Strong financial acumen with experience in P&L management, forecasting, and budget development for large operational portfolios

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Company

We’re a leading professional services firm that specializes in real estate and investment management.

H1B Sponsorship

JLL has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)

Funding

Current Stage
Public Company
Total Funding
$1.59B
2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M

Leadership Team

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Christian Ulbrich
Global Chief Executive Officer
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John Gates
CEO, Leasing Advisory, Americas
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Company data provided by crunchbase