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ZS · 1 month ago

Senior User Experience Designer

Philadelphia, PA

Full-time

Hybrid

Senior Level

5+ years exp

ZS is a management consulting and technology firm focused on improving life and how we live it. They are seeking a Senior User Experience Designer to lead the design of AI-powered digital products and enhance client experiences through innovative design strategies.

ConsultingManagement ConsultingMarketing

H1B Sponsor Likely

Responsibilities

Lead key workstreams in designing and delivering AI-powered digital products, predictive analytics interfaces, and enterprise-scale healthcare solutions

Guide experience strategy, translate research into scalable GenAI design patterns, and meaningfully shape client conversations

Lead the design of AI-driven product workflows, such as agentic task flows, adaptive dashboards, conversational interactions, and predictive insight delivery

Translate complex business and analytics requirements into clean, extensible interaction patterns and high-fidelity designs

Collaborate directly with clients to define the role of AI, clarify requirements, and align on experience direction

Conduct or support generative and evaluative research, synthesizing insights into actionable experience strategies

Leverage generative AI to enhance research synthesis, produce design variations, accelerate wireframing, and generate content or UI options

Guide junior designers on best practices for designing AI-enabled experiences and applying AI tools responsibly

Drive the evolution of project-level design systems incorporating GenAI-specific components

Work within client-facing teams to solve design problems with creative thinking and design reviews

Facilitate workshops and design sprints focused on validating AI-infused prototypes and concepts

Qualification

AI-powered product designGenAI design patternsComplex digital productsHealthcare industry experienceDesign system governanceClient engagementMentoring designersCreative problem solvingCommunication skills

Required

Bachelor's degree required in one of design/design strategy/design research/service design/industrial design, psychology, anthropology or a related discipline focused in social science and design communication, with a demonstrated record of academic success

5-7+ years designing complex digital products, ideally in analytics, enterprise systems, or AI-driven solutions

Proficiency designing for GenAI and AI-powered experiences, including chat UX, recommendations, decision-support, and multi-step agentic flows

Strong capability to structure ambiguous problem spaces and drive clarity through design

Ability to engage with clients, explain design decisions, and advocate for user-centered AI

Experience mentoring designers and contributing to design system governance

Familiarity with healthcare, pharma, or other regulated industries is a strong advantage

Core consulting skills such as the ability to synthesize feedback, manage project tasks, respond to questions, communicate well and articulate design decisions

Benefits

Health and well-being

Financial planning

Annual leave

Personal growth and professional development

Company

ZS

Glassdoor3.7

ZS is a management consulting and technology firm that partners with companies to improve life and how we live it.

Founded in 1983

Evanston, Illinois, USA

10001+ employees

https://www.zs.com/

H1B Sponsorship

ZS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (351)

2024 (297)

2023 (251)

2022 (440)

2021 (292)

2020 (164)