Epicor Business Systems Specialist jobs in United States
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Chromalloy · 2 months ago

Epicor Business Systems Specialist

Chromalloy is a global engineering & solutions company that provides aftermarket parts and repairs for aircraft engines and gas turbines. They are seeking a proactive On-Site Epicor ERP Business Analyst to support and optimize their Epicor implementation, ensuring system stability and effectiveness while collaborating with business units for continuous improvement.

AerospaceEnergyIndustrialMechanical EngineeringMilitaryTechnical Support
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Serve as the primary on-site support resource for Epicor ERP, addressing user issues, system errors, and process questions promptly and effectively
Analyze and resolve day-to-day operational challenges related to the existing Epicor implementation, ensuring system reliability and efficiency
Gather feedback and requirements from on-site business units, translating needs into system updates, enhancements, or process adjustments
Design, configure, and test Epicor ERP modules and customizations to optimize workflows and support site-specific requirements
Develop and maintain user training materials and documentation tailored to the current on-site system and processes
Deliver hands-on end-user training and reinforce best practices for ERP usage to maximize adoption and compliance
Coordinate with Epicor vendor support and IT colleagues to resolve complex technical issues and implement updates or patches as needed
Lead or assist with on-site ERP-related projects, collaborating with cross-functional teams to enhance system performance and business outcomes
Monitor system usage and data integrity, proactively identifying and correcting discrepancies to uphold data accuracy and compliance standards

Qualification

Epicor ERPSystem supportConfigurationTroubleshootingAnalytical skillsCustomer serviceTraining materials developmentData integrity monitoringCommunication skillsProblem-solving

Required

Must be authorized to work in the United States
Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent
4+ years of hands-on Epicor ERP experience, including on-site system support, configuration, and troubleshooting
Strong analytical, organizational, and problem-solving abilities, with demonstrated experience in on-site ERP support roles
Excellent communication skills and customer service orientation, with the ability to support and train end users at all levels
Ability to work independently on-site, prioritize multiple requests, and collaborate effectively with local and remote teams

Preferred

Experience building productive on-site relationships with IT, business units, and stakeholders
Proven ability to challenge and improve existing processes for ongoing optimization of the Epicor system
High energy, hands-on approach, and a sense of urgency in delivering reliable on-site support and results
Strong personal accountability, attention to detail, and commitment to system and data accuracy
Critical thinker, agile learner, and motivated to stay current with ERP technology trends and best practices
Inspirational and supportive, able to foster a culture of continuous improvement and teamwork on-site

Benefits

Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
Development & progression opportunities for every employee – regular performance conversations, training and development curriculum, and engineering fellowship programs.
Paid time off, including vacation, sick time, paid holidays, and parental leave—all eligible on your first day of employment!
Competitive pay, including eligibility for quarterly and annual bonuses, depending on role and site.

Company

Chromalloy

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Chromalloy offers services in gas and turbine engine components for commercial airlines, the military, and energy companies.

Funding

Current Stage
Late Stage
Total Funding
unknown
2022-09-03Acquired

Leadership Team

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Russ Shelton
Executive Vice President Business Development
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Company data provided by crunchbase