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Sandisk · 1 month ago

Senior Business Analyst, People Digital Experience

United States

Full-time

Remote

Senior Level

$92K/yr - $131K/yr

6+ years exp

Sandisk is a leading company in computer hardware that focuses on innovative data solutions. The Senior Business Analyst will enhance employee experiences through technology, driving automation and AI initiatives, and serve as a liaison among HR, IT, and vendors to deliver effective solutions.

Data StorageManufacturingSemiconductor

Responsibilities

Lead discovery and current‑state analysis: map people processes, user journeys, pain points and data flows to identify value opportunities

Drive digital and AI transformation initiatives by identifying manual and repetitive people processes and transitioning them into efficient, automated digital workflows

Design and prototype streamlined HR workflows and service experiences that prioritize usability, accessibility, efficiency, and compliance

Recommend pragmatic solutions that align with Sandisk’s people strategy, roadmaps, and industry best practices

Build trusted relationships across the Px and partner teams; present analysis, recommended solutions, and ROI to leadership to secure buy-in

Elicit and validate business needs through interviews, workshops and observation; challenge legacy assumptions and clarify business value

Produce implementation-ready artifacts: functional specs, user stories, acceptance criteria, process documentation and data definitions suitable for IT, vendors and contractors

Translate HR requirements into technical acceptance criteria and coordinate resolution with IT and vendors

Act as HR’s primary contact for platform vendors (Workday, ServiceNow HRSD, etc.) during configuration, testing and release

Lead enhancement/implementation phases (requirements → design → configuration oversight → cutover), manage risks, dependencies and handoffs

Track vendor contracts, SLAs and renewals; evaluate tools/modules and recommend fit-for-purpose options from the systems portfolio

Own User Acceptance Testing: develop test plans/cases, coordinate HR end-users, capture feedback and triage defects with IT/vendors

Validate delivered functionality against requirements and user expectations prior to release

Prepare go-live assets (training materials, quick-reference guides, change communications), run or coordinate training, monitor adoption of metrics, and iterate based on post-launch feedback

Define HR data elements, quality rules and reconciliation processes; coordinate data governance with IT/security/privacy

Identify and escalate privacy, access and compliance risks (PII, SOX, CCPA/GDPR where relevant) and work with legal/IT to implement controls

Maintain documentation to support audits and governance reviews

Maintain practical, high-level configuration knowledge of Workday, ServiceNow HRSD and other HR systems and their business processes

Provide tier‑3 troubleshooting support in partnership with IT; monitor and help resolve complex ServiceNow/Workday incidents and tickets

Qualification

HRIS platforms expertiseBusiness analysisVendor managementProcess mappingUser Acceptance TestingData governanceStakeholder managementLean methodologiesAgile methodologiesDesign ThinkingAPIs familiarityCommunicationFacilitation skills

Required

6+ years' experience as a business analyst or product/implementation specialist focused on HR systems (Workday, ServiceNow, etc.)

Bachelor's degree in related field or equivalent experience

Led major HR system projects, including requirements, UAT, process mapping, and vendor management

Advanced expertise in HRIS platforms and their modules

Experience in complex global organizations with diverse HR practices and compliance

Strong understanding of HR processes (recruiting, onboarding, talent management, payroll/compensation, absence, performance management) and relevant compliance requirements (SOX, CCPA/GDPR, PII)