Yale University · 1 month ago
Clinical Operations Coordinator
Science Park Bldg 02
Full-time
Hybrid
Mid Level
$65K/yr - $101K/yr
3+ years expYale University is committed to contributing to a better tomorrow and is seeking a Clinical Operations Coordinator. This role involves supporting clinical operations, managing scheduling, ensuring compliance, and facilitating communication among various stakeholders within the healthcare environment.
AssociationBusiness DevelopmentEducationMedicalSocial Entrepreneurship
Responsibilities
Role is Hybrid, working Mondays and Tuesdays on site in New Haven, CT with rest of the days being remote*
Work closely with the Clinical Operations Manager on operational priorities and strategic initiatives
Serve as a supervisor for surgical scheduling team to assist with any concerns or resource needs to maintain efficient workflow and productivity
Serve as a liaison between physicians, advanced practice providers, clinical staff, scheduling teams, and cross-functional partners to resolve operational issues and support service needs
Monitor and maintain standardized workflows related to patient communication, referral processing, documentation requirements, and follow-up coordination
Identify and escalate clinical workflow concerns, delays, or gaps in processes; assist Clinical Operations Manager to implement corrective actions
Support onboarding and integration of new clinical providers, including aligning clinic templates, workflow expectations, and required systems access
Manage and update provider clinic templates, call schedules, OR block schedules, and changes in clinical availability
Facilitate communication of schedule updates, emergent changes, and coverage adjustments to all affected stakeholders
Support credentialing and re-credentialing for faculty, fellows, and advanced practice providers, ensuring timely submission of all required documentation to Yale Medicine, Yale New Haven Health, and external regulatory bodies
Track and monitor compliance with mandatory training, annual competencies, licensure renewals, and specialty-specific certifications
Ensure clinical providers meet all institutional and departmental policy requirements for clinical practice and billing compliance
Assumes primary responsibility for a program, service, activity, operation or function in an assigned area. Develops objectives, practice and procedure and identifies resources to ensure accomplishment of operational goals
Coordinates day-to-day operations in order to achieve designated goals. Ensures effective management and leads the development and implementation of best practices
Designs and implements quality control metrics to identify areas of risk. Analyzes, recommends, and implements strategic solutions to minimize risk
Develops a variety of complex report and other written materials
Provides guidance to and collaboration with internal and external partners as necessary
Develops, oversees and monitors budgets
Develops and maintains specialized training
Performs other duties as assigned
Qualification
Required
Proven experience in clinical operations or healthcare administration
Familiarity with clinical workflows, medical terminology, scheduling systems, and provider credentialing processes
Strong organizational and multitasking skills with the ability to manage competing priorities in a fast-paced clinical environment
Excellent communication skills and ability to collaborate with a diverse, multidisciplinary team
Proficiency in Epic EHR system, scheduling software, and Microsoft Office Suite (strong Excel reporting)
Bachelor's Degree in related field and three years of related experience or an equivalent combination of education and experience
Preferred
Proven experience in a surgical specialty department or other high-acuity services
Proven experience onboarding processes
Proven experience in an academic medical setting
Company
Yale University
Yale University is a research and education institution that prioritizes its students.
10001+ employees
H1B Sponsorship
Yale University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (355)
2024 (449)
2023 (214)
2022 (208)
2021 (190)
2020 (155)
Funding
Current Stage
Late StageTotal Funding
$42.86MKey Investors
Bezos Earth FundAlfred P. Sloan FoundationHyundai Hope On Wheels
2025-10-23Grant
2025-05-21Grant· $0.05M
2023-01-01Grant· $1.27M
Leadership Team
Geoffrey Chatas
Senior Vice President for Operations
Jack Callahan
Senior Vice President for Operations
Recent News
2025-12-10
Company data provided by crunchbase