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Magic · 1 month ago

Virtual Assistant — CRM & Outreach (GoHighLevel/Instantly) - Freelance, Remote

United States

Full-time

Remote

New Grad, Entry Level

$6/hr - $6/hr

Magic is a fast-growing company that connects remote talent with businesses and is seeking a Virtual Assistant to support CRM and outreach efforts. This role involves managing lead intake, executing campaigns, and maintaining processes to ensure efficient operations and engagement with potential clients.

AppsArtificial Intelligence (AI)B2BCustomer ServiceMessagingMobileOutsourcingTask ManagementVirtual Assistant

Responsibilities

Monitor and respond to inbound leads from Instantly and email campaigns

Triage, prioritize, and assign follow-ups so no lead is missed

Log all interactions and update lead statuses in GoHighLevel

Fully operate GoHighLevel for conversation management, tags, sequences, and pipelines

Execute and support outbound messaging and automated follow-ups in Instantly

Maintain campaign lists, perform basic list hygiene, and report deliverability/issues

Generate quotes using internal pricing tools and send to prospects

Book sales calls via the calendar system and confirm appointments

Track conversion outcomes and ensure handoffs to sales team are clean

Create and maintain SOPs for lead nurturing, follow-up cadences, and CRM hygiene

Implement tracking and escalation workflows to close gaps in the funnel

Train other team members on documented processes as needed

Publish and schedule social media posts across platforms (Instagram, Facebook, TikTok, etc.) using a scheduling tool

Assist the CEO with calendar management, basic operational tasks, and ad-hoc admin

Use ChatGPT and internal templates to draft high-quality outreach and social content

Qualification

GoHighLevelInstantlyEmail automationSocial media schedulingMicrosoft OfficeProactive problem-solverTask ownershipWritten EnglishDetail-orientedGrowth mindset