Orthopedic Physicians Alaska ยท 1 month ago
Scheduling Specialist
Orthopedic Physicians Alaska is a rapidly growing organization seeking a dedicated Patient Scheduling Specialist to join their team. The role involves providing patient-centric service by answering calls, scheduling appointments, and collaborating with medical staff to address patient needs.
Health CareHospitalMedicalTherapeutics
Responsibilities
Promptly and professionally answer telephone calls
Use customer service principals and techniques to handle phone calls calmly and pleasantly
Register and schedule patients with providers based on company protocol
Collaborate seamlessly with medical providers and staff to ensure best outcomes for patients
Qualification
Required
Six (6) months of customer service experience
High school diploma or equivalent
Preferred
One (1) year of customer service experience or six (6) months of medical office experience
Knowledge of insurance and billing
Experience with scheduling software or EHR systems
Benefits
Comprehensive medical, dental, FSA or HSA, life, and disability insurance
Profit sharing
401(k)
Paid time off starting at three weeks per year
Health and dental insurance
Life and disability insurance
401(k) and profit sharing
Paid time off