FoundRae · 2 weeks ago
Director of Strategy and Operations
FoundRae is a luxury jewelry company that creates modern heirlooms meant to express personal identity. The Director of Strategy and Operations will work closely with the CEO and leadership team to guide strategic planning and operational leadership, ensuring effective execution of company initiatives and enhancing communication across teams.
Responsibilities
Partner with the CEO to translate strategic priorities into structured plans that include defined goals, resourcing needs, and measurable outcomes
Serve as a cross-functional leader, ensuring all departments move in alignment with company priorities and operational standards
Lead and oversee multiple high-impact initiatives across retail, wholesale, e-commerce, production, and brand functions
Build strategic frameworks that help teams understand priorities, sequencing, and interdependencies across projects
Create and maintain project timelines, deliverables, KPIs, and reporting dashboards that support visibility at the leadership level
Facilitate communication and collaboration across cross-functional teams
Track progress across all strategic initiatives and proactively identify risks, operational gaps, or competing priorities
Prepare leadership briefings, project summaries, and structured updates that enable informed decision-making
Drive accountability by reinforcing deadlines, operational discipline, and follow-through across all levels of the organization
Lead recurring cross-functional meetings, ensuring they are well-structured, action-oriented, and aligned to organizational goals
Partner with retail leadership to enhance client experience, service standards, and the operational consistency expected within a luxury environment
Collaborate with marketing, brand, and product teams to ensure operational readiness for launches, campaigns, and new collection releases
Guide post-project evaluations to derive insights, strengthen organizational learning, and inform future planning cycles
Support the development of organizational processes, SOPs, and governance structures that reinforce clarity and consistency as the company grows
Qualification
Required
7+ years of experience in strategy, operations, or project leadership roles within luxury retail, fine jewelry, or premium consumer products
Experience partnering directly with senior leadership or founders in a high‑growth, entrepreneurial environment
Strong strategic planning skills with the ability to translate vision into structured, actionable plans
Deep understanding of luxury retail operations, client experience standards, and cross‑functional coordination
Exceptional communication and interpersonal skills, able to influence and collaborate across all levels
Strong organizational abilities with comfort managing competing priorities in a fast‑moving environment
Experience developing reporting tools, dashboards, or systems that support operational transparency
Demonstrated ability to identify challenges, propose solutions, and drive accountability across teams
Company
FoundRae
At FoundRae, we create modern heirlooms as tools of self-discovery and self-expression.
Funding
Current Stage
Growth StageRecent News
New York Post
2024-12-05
Google Patent
2024-12-05
Company data provided by crunchbase