ATC · 6 hours ago
System Administrator
Greater Harrisburg Area
Contract
Hybrid
Mid Level
$27/hr - $29/hrATC is a company that supports information technology solutions for various departments including Labor & Industry and Revenue. They are seeking a System Administrator who will focus on Incident Management Support, providing technical desktop support services, and managing user accounts in Active Directory.
SoftwareMedia and EntertainmentAppsInformation TechnologyAnimationMobile Apps
Hiring Manager
Ramakrishnan M
Responsibilities
Providing technical desktop support services in problem solving the operation of desktop hardware and software
Maintaining network connectivity as well as local printing mechanisms
Installing, configuring, and testing Wi-Fi, VPN, VDI, software, scanners, and other desktop-related hardware devices
Assisting with video technology in conference rooms when necessary
Researching and recommending modern technologies for performance, reliability, and customization based on customer needs
Assuming varying roles of either an independent project leader or as a highly technical resource for the Incident Management Support Team
Providing incident management services via remote control when an actual desktop visit is avoidable
Being accountable for all technical support of EBR Executive Staff
Spending 1 to 2 days per week in the Labor & Industry building working with the user account management team to create modify resource and user accounts in active directory
Reporting onsite as needed for user support issues that cannot be performed remotely, hardware deployments, and other projects
Qualification
Required
Thorough knowledge and use of ServiceNow or understanding of asset management system
Expert knowledge and use of Windows OS and O365 Office products
Excellent customer service awareness and communication skills
Knowledge of hardware desktop, printer, scanner, video
Knowledge of software
Knowledge of imaging workstations using SCCM
Excellent troubleshooting and problem-solving skills
Ability to transport/lift boxes/equipment
Ability to work independently and as a member of a team
Knowledge of VPN setup, support, and install
Able to resolve technical issues with users over the phone
Knowledge of active directory use and privileges
Creating/modifying resource accounts in Active Directory
Use the Commonwealth User Provisioning and Self-Service (CUPSS) to add/remove/modify user accounts
Create/Update Distribution Lists in Active Directory
Password resets in Active Directory
Knowledge of wireless workstation setup and support
Ability to think and act under pressure
Good organizational skills
Excellent etiquette and professionalism
Company
ATC
Founded in the wake of the 2008 Great Recession, ATC has evolved into a dynamic tech company, known for its ability to adapt quickly to the ever-changing business landscape.
Founded in 2007
201-500 employees
H1B Sponsorship
ATC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (12)
2023 (13)
2022 (7)
2021 (23)
2020 (38)
Funding
Current Stage
Growth StageLeadership Team
Zainab (Ameera) A
Director of Partnerships & Training Departments/Senior Agile Specialist
Company data provided by crunchbase