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Los Angeles Dodgers · 1 month ago

Fan Services Intern

Los Angeles, CA

Internship

Onsite

Intern

$18/hr - $18/hr

The Los Angeles Dodgers are seeking a Fan Services Intern to enhance the experience of Dodger fans. This role involves engaging with fans through various communication channels and assisting with gameday operations as well as non-gameday responsibilities.

BaseballSporting GoodsSports

Responsibilities

Curate goodie bags/envelopes for in-game deliveries and update calendar to reflect completed requests

Prepare equipment for gameday Fan Services Representative (FSR) teams

Listen to and log Dodger Hotline/866-DODGERS voicemails

Categorize and respond to fan feedback emails

Issue and inventory gameday fan/team member equipment and supplies

Monitor and enforce quality control of FSR team

Assist with fan ingress/directions

Visit and assist FSRs in game

Fulfill certificate and digital fan pack requests

Fulfill mailed item requests

Log and reunite lost and found items

Complete data reports of fan engagement and gameday activities

Other duties as assigned

Qualification

Customer serviceMicrosoft OfficeOrganizational skillsProactive thinkingAttention to detail

Required

Interest in fan engagement and customer service

Possess excellent organizational, record keeping, and planning skills

Proficiency with Microsoft Word, Excel, Outlook, and Canva

Ability to be mobile for 4 to 7 hours per shift, occasionally lifting up to 25 pounds

Exceptional attention to detail

Must be a rising sophomore, junior or senior pursuing a bachelor's degree OR are currently enrolled in a graduate program at an accredited institution

Must be available to live and work in Los Angeles or your assigned office location throughout the duration of your 3-month program during the summer months

Unrestricted authorization to work in the United States

Passionate about working for a professional sports team

Proactive and out of the box thinking