Oscar Health · 2 months ago
Manager, Clinical Operations
New York, New York, United States
Full-time
Hybrid
Mid, Senior Level
$98K/yr - $129K/yr
4+ years expOscar is the first health insurance company built around a full stack technology platform focused on serving its members. The Manager of Clinical Operations will oversee the daily operations of a virtual clinical practice, managing staff to ensure efficient workflow and exceptional patient experience.
Health CareHealth InsuranceInsuranceInsurTech
Responsibilities
Lead day to day operations of a virtual clinical practice, overseeing medical assistants, administrative assistants, and workforce management analysts
Ensure staffing level, scheduling coverage, and workflow execution meet clinical and operational KPI’s
Provide direct supervision, coaching, and performance management for all assigned team members
Partner with workforce analysts to forecast volumes, optimize staffing models, and ensure adherence to schedule productivity targets
Monitor operational dashboards and queue performance; identify trends and implement process improvements
Serve as the operational point of contact between clinical support teams, providers and clinical leadership
Support onboarding, training and ongoing competency development of staff
Collaborate with cross-functional teams such as provider operations, licensing/credentialing, and quality to ensure seamless clinic operations
Compliance with all applicable laws and regulations
Other duties as assigned
Qualification
Required
4+ years of experience in healthcare operations, clinical administration, or similar environment
Prior leadership experience managing clinical or administrative staff
Strong understanding of clinical workflows, virtual care operations, and scheduling/workforce management practices
Proficiency with virtual care platforms, EHRs, and operational tools
Preferred
Experience in Virtual Primary Care, Urgent Care or telehealth environments
Experience leading multi-disciplinary teams (Medical Assistants, Admin Assistants, Workforce Management)
Benefits
Medical, dental, and vision benefits
11 paid holidays
Paid sick time
Paid parental leave
401(k) plan participation
Life and disability insurance
Paid wellness time and reimbursements
Company
Oscar Health
Oscar is a health insurance company that offers individual and family plans, medicare advantages, and small group products.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.99BKey Investors
Tiger Global ManagementAlphabetFounders Fund
2025-09-16Post Ipo Debt· $355M
2021-03-03IPO
2020-12-17Private Equity· $140M
Leadership Team
Mark Bertolini
Chief Executive Officer
Steven B. Kelmar
Executive Vice President & COS
Recent News
2026-01-17
2026-01-16
2026-01-16
Company data provided by crunchbase