Runpod · 2 hours ago
Senior IT Systems Engineer
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $165K/yr
3+ years expRunpod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications. The Senior IT Systems Engineer will optimize Runpod's internal infrastructure and support a global, remote workforce, ensuring security and compliance while driving operational efficiency.
Artificial Intelligence (AI)Cloud InfrastructureGPU
Responsibilities
Configure and maintain the corporate VPN, firewalls, and network equipment for optimal security and connectivity
Oversee office and remote network setups, ensuring a secure, unified, scalable, and reliable environment for our remote-first workforce
Provision and de-provision accounts across all company systems (SSO, email, productivity suites, etc.)
Manage and integrate existing SSO solutions (e.g., Okta or Google Workspace) to streamline user authentication
Centralize procurement, licensing, and distribution of software tools
Oversee device deployment and inventory through Rippling, ensuring new hires, repairs, and replacements are processed without issues
Serve as the primary point of contact for internal technical support queries
Establish and maintain helpdesk ticketing processes to track and resolve issues efficiently
Lead SOC 2, GDPR, and HIPAA IT initiatives, ensuring that Runpod meets all necessary controls and documentation requirements
Implement best practices around endpoint security, MFA, password policies, and data protection
Develop and maintain IT policies, procedures, and user guides to ensure standardization and compliance
Create documentation for troubleshooting and knowledge-sharing across the organization
Collaborate with leadership on IT roadmap planning, introducing tools and processes that will scale with company growth
Identify areas for automation and process improvement, implement solutions to optimize efficiency
Qualification
Required
3+ years of experience in a broad IT Systems Administrator or similar role
Hands-on expertise with networking, VPNs, and endpoint security administration
Solid understanding of SSO solutions (e.g., Okta, Google Workspace) and identity/access management best practices
Experience administering and integrating Rippling within enterprise IT environments, including API-based automation, identity and access management, and endpoint provisioning across cloud systems
Experience operating a distributed IT environment for a global remote workforce
Experience implementing zero trust frameworks with a distributed remote workforce
Experience leveraging Apple Business Manager and Windows InTune to perform automated OOBE deployments
Experience with mobile device management (MDM) platforms (e.g., Hexnode, Jamf, Intune)
Experience supporting SOC 2 audits or similar compliance frameworks
Proven track record in providing IT support and troubleshooting a range of user and system issues
Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment
Excellent communication skills, comfortable collaborating across distributed teams
Preferred
Prior involvement in a fast-scaling startup environment
Familiarity with scripting or automation (e.g., Bash, PowerShell, Python) to streamline repetitive tasks
Any certifications such as CompTIA Security+, CCNA, or related
Proficiency in documentation and training for users onboarding and policy rollouts
A proactive approach to learning new technologies and frameworks, aligned with Runpod's values of innovation and continuous improvement
Benefits
Stock options
The flexibility of remote work with an inclusive, collaborative team.
An opportunity to grow with a company that values innovation and user-centric design.
Generous vacation policy to ensure work-life harmony and well-being.
Company
Runpod
Runpod is a cloud platform designed for GPUs, enabling developers to deploy customized full-stack AI applications.
51-200 employees
H1B Sponsorship
Runpod has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
Funding
Current Stage
Growth StageTotal Funding
$22M2024-05-08Seed· $20M
2023-03-30Pre Seed· $2M
Leadership Team
Zhen Lu
Chief Executive Officer
P
Pardeep Singh
Co-Founder, CTO
Recent News
Crunchbase News
2025-12-26
intelcapital.com
2025-12-04
2025-10-23
Company data provided by crunchbase