Swiss Re · 2 days ago
Office & Operations/Facilities Manager
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. They are seeking an experienced Office & Operations/Facilities Manager to oversee facility operations across multiple locations, ensuring operational excellence and exceptional workplace experiences.
CRMInformation TechnologyInsuranceRisk ManagementWholesale
Responsibilities
Serve as the primary point of contact for employees, executives, stakeholders, and tenants across all five locations
Build strong relationships with site leads and local business leaders to proactively address needs and provide best-in-class customer service
Coordinate onsite events, conferences, and large-scale meetings in partnership with the Events Management Team
Oversee day-to-day facility operations in Miami and Alpharetta, with governance oversight for the Washington, D.C., Lansdale, and Midlothian offices
Manage building maintenance, infrastructure, and all MEP systems (HVAC, lighting controls, plumbing, etc.)
Partner with Head CRES East Region to lead construction, renovation, and fit-out projects, ensuring alignment with timelines, scope, and budget
Administer Integrated Workplace Management Systems (IWMS) including space allocation, office moves, onboarding/offboarding changes, lease data, and asset maintenance
Own budgeting, forecasting, and monitoring of all associated office expenses and investments
Process and review invoices, manage office supply inventory, and ensure adherence to annual budgets and savings goals
Prepare financial and business reports for the Head of CRES East Region
Oversee external vendors and contractors, ensuring alignment with SLAs, KPIs, and contract requirements
Partner with Procurement to ensure all contracts comply with Swiss Re standards
Direct and evaluate the work of external staff (3 team members)
Manage site-level risk by identifying, assessing, and documenting risks; completing all required reports accurately and on schedule; providing clear risk-control assessments; and ensuring effective response and resolution of incidents or unexpected operational events
Lead Business Continuity Planning for the sites, including documentation, training, and annual safety/security reviews
Maintain a strong understanding of corporate office leases and ensure compliance with all lease provisions
Qualification
Required
Fluency in Spanish required. (Need to be English speaking and Spanish speaking)
Bachelor's degree or a minimum of 10 years of real estate and facility management experience in a global, highly professional environment
Proven project management experience, including construction and fit-out oversight
Demonstrated ability to build trusted client and stakeholder relationships and deliver practical solutions
Strong knowledge of lease language and property standards
Exceptional verbal and written communication skills; ability to present to stakeholders and senior leadership
Advanced proficiency with MS Outlook, Word, Excel, PowerPoint, and Teams
Experience with Integrated Workplace Management Systems (IWMS)
Strong networking and negotiation skills; comfortable engaging with new stakeholders at all levels
Consistent on-site presence is essential. This role is based in Miami, Florida
Company
Swiss Re
Swiss Re Group is a wholesale provider of reinsurance, insurance, and other insurance-based forms of risk transfer.
H1B Sponsorship
Swiss Re has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (3)
2023 (7)
2022 (20)
2021 (10)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$700MKey Investors
JP Morgan
2023-03-07Post Ipo Debt· $700M
2018-04-04Post Ipo Equity
2011-05-27IPO
Leadership Team
Recent News
2026-01-05
2026-01-03
The Real Deal
2026-01-03
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