PayNearMe · 1 month ago
Client Success Manager (Gaming) - Remote
United States
Full-time
Remote
Mid, Senior Level
$115K/yr - $125K/yr
4+ years expPayNearMe is on a mission to simplify payment experiences through innovative technology. The Client Success Manager (Gaming) will lead key gaming accounts, focusing on building strategic relationships and optimizing payment experiences to drive growth.
Financial ServicesFinTechMobile PaymentsPayments
Responsibilities
Own and expand key gaming accounts, identifying opportunities for revenue growth, cross-sell, and upsell across PayNearMe’s portfolio
Develop and execute strategic account plans that align with client growth objectives, player acquisition strategies, and business targets
Collaborate with client executives and commercial teams to structure and negotiate renewals, expansions, and new business initiatives
Leverage deep insights into player payments and transaction data to uncover trends that drive incremental revenue and improve ROI
Build executive-level relationships with decision-makers across product, finance, and operations functions to influence strategic direction
Partner with marketing, product, and revenue operations to deliver scalable growth programs and go-to-market initiatives within the gaming segment
Track and report on commercial performance, ensuring forecasting accuracy, contract compliance, and strong revenue retention metrics
Act as a strategic advisor, positioning PayNearMe’s gaming solutions to address emerging industry needs and regulatory shifts
Qualification
Required
Bachelor's degree in Business, Marketing, or a related field, or equivalent work experience
4–6 years of experience in client success or account management within the gaming or payments industry
Strong understanding of gaming platforms, player lifecycle, and regulatory environments (including iGaming and sports betting)
Advanced technical understanding of payments platforms, wallet integrations, and player transaction flows
Proven ability to build and maintain executive-level relationships and manage large, complex accounts
Exceptional communication, data-driven decision-making, and strategic planning skills
Passion for the gaming industry and delivering exceptional client and player experiences
Benefits
100% Remote (must be in US)
Fast- paced and professional work culture
Stock options with standard startup vesting - 1 year cliff; 4 years total
$50 monthly communication expense stipend to go towards your phone/internet bill
$250 stipend to enhance your WFH setup
Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
Premium medical benefits including vision and dental (100% coverage for employees)
Company-sponsored life and disability insurance
Paid parental bonding leave
Paid sick leave, jury duty, bereavement
401k plan
Flexible Time Off (our team members typically take off ~3-4 weeks per year)
Volunteer Time Off
13 scheduled holidays
2x / year in-person team meet-ups (2-3 days, company paid)
Company
PayNearMe
PayNearMe provides a web and mobile-based cash payments platform designed to facilitate online purchases and bill payments.
201-500 employees
H1B Sponsorship
PayNearMe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (4)
Funding
Current Stage
Late StageTotal Funding
$168.2MKey Investors
AVPQueensland Investment CorporationGSV Ventures
2025-09-16Series E· $50M
2023-06-01Series D· $45M
2020-01-01Debt Financing· $12.5M
Leadership Team
Tim Murphy
VP, Head of Risk
Lee-Anne Farley
Chief People Officer
Recent News
Crowdfund Insider
2025-10-28
2025-10-23
Help Net Security
2025-10-20
Company data provided by crunchbase