NEOGOV · 1 month ago
Case Manager - CCS
WI 53948, WI
Full-time
Onsite
Mid Level
$28.01/hr - $28.01/hrNEOGOV is part of Juneau County, which is dedicated to providing essential services to the community. The Case Manager is responsible for conducting needs assessments, crisis intervention, case planning, and advocacy for children and adults with varying abilities and functioning levels.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides assessment, treatment planning, and case service facilitation/case management services to assigned clientele per the rules, laws, and regulations of assigned program area
Works to achieve involvement and participation of the service recipient, their family, and a natural support system in resolving problems
Works with service recipients to assess and develop goal-oriented, time-limited service plans to address identified needs
Works to protect children, juveniles, elderly, and at-risk adults; strives to maintain existing family units and individual autonomy in the community; or helps prevent out-of-home placement
Assesses and evaluates prospective service recipient’s immediate situation, determines appropriate response, and assures that response is made. Assesses and intervenes as necessary in crisis situations. Refers to and involves other community resources as needed
Works to achieve active involvement and meaningful participation with schools, courts, health care providers, and other appropriate community resources in resolving problems
Advises service recipients when services are either not available or inappropriate
Explains the consequences of non-compliance with court orders to service recipients who are involuntarily referred, monitors utilization of services, and informs the court of consumer's adherence to court orders as directed
Coordinates access to services, monitors cases to ensure services are provided in an appropriate and timely manner, reviews progress, and terminates services when goals are attained
Educates service recipients about available community resources and how to independently gain access to needed services
Advocates and works to coordinate services and support service recipients in achieving treatment objectives without duplication of effort and with maximum effective use of staff time and available resources
Maintains a timely and complete record for all assigned cases, including within the agency’s Electronic Health Record (EHR) system and/or the State’s eWiSacwis/Adult Protective Services/Elder Abuse reporting systems; completes required written assessments, reports, and other related paperwork/documentation as necessary
Consults with supervisors, interdisciplinary teams, and legal counsel on appropriate case-specific matters, as necessary
May facilitate treatment and/or other related, indicated services with groups of service recipients
May be designated to speak to the community and other organizations to provide public education
Develops and maintains professional knowledge and skills to enhance the programs and services provided
Qualification
Required
Bachelor's degree from an accredited college or university in a Human Services-related field
Must successfully pass caregiver and criminal background check
Preferred
Substance Abuse Professional certification may be required in some assignments
Previous related case management experience
Secondary language preferred
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account (FSA)
AFLAC
Life Insurance through ETF
Voluntary Short Term Disability Coverage through AFLAC
Long Term Disability
Wisconsin Retirement System through ETF
Deferred Compensation
Employee Assistance Program (EAP)
Well Wisconsin Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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