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The Christ Hospital Health Network · 1 month ago

Financial Counselor Associate - CBO Financial Clearance - Full Time - Days (Hybrid)

Cincinnati, OH

Full-time

Hybrid

Entry, Mid Level

2+ years exp

The Christ Hospital Health Network is seeking a Financial Counselor Associate to provide financial counseling services to oncology patients. The role involves understanding patients' financial situations, educating them about their insurance benefits, and assisting them in navigating financial assistance programs.

Health CareHospitalMedical

Responsibilities

Obtains accurate patient demographics and insurance information to be used for billing and reimbursement purposes

Collects funds for co-insurance, co-pay, and deductible

Responsible for educating patients and designated individuals on their rights and responsibilities as a patient and or guarantor, as well as securing all federal and state mandated forms (i.e., self-pay forms, Joint Commission, HIPAA, Advance Directives, waivers, Advance Beneficiary Notices, Medicare Secondary Payer Questionnaire, etc.)

Seek financial assistance necessary

This person will also be responsible for keeping a detailed spreadsheet of the patient assistance information

Educate patients about their insurance benefits, including how much of the annual deductible has been paid, the difference between copayments and coinsurance, and any benefit caps in place

Explains the total cost of the planned treatment, the patient's out-of-pocket expense, and the practice's payment policies

Obtains the applications for patients and helps them file them

Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time

Performs other duties as required and completes all job functions as per departmental policies and procedures

Qualification

Healthcare Financial CounselingBillingReimbursement processesInsurance plans knowledgeAnalytical skillsOrganizational skillsCompassionatePatient interactionPerseveranceCommunicationActive listening