Odyssey · 1 month ago
Member of Technical Staff, Forward Deployed Engineer
Palo Alto
Full-time
Hybrid
Mid LevelOdyssey is an AI lab pioneering interactive video models, and they are seeking a Forward Deployed Engineer to be the direct link with their initial API customers. The role involves guiding customers from prototype through to production, tackling novel problems, and influencing product and engineering roadmaps.
Artificial Intelligence (AI)Graphic DesignVirtual Reality
Responsibilities
Embed with API customers to help design, prototype, and launch experiences using Odyssey’s world models
Architect integrations, build reference implementations, and guide customers through the ambiguity of early API versions
Translate high-level concepts or vague customer needs into concrete technical paths, often in real-time
Develop creative solutions that showcase Odyssey’s potential and surface new applications customers haven't yet considered
Identify common customer patterns and propose reusable examples, SDK improvements, and documentation updates
Support early adopters in deploying production-grade systems, eliminating friction wherever possible
Provide structured, high-signal product and model feedback to Engineering, ensuring the roadmap balances quick wins with strategic opportunities
Help customers understand current limitations while also gathering concrete requirements for future capabilities
Flag significant customer trends and identify when there is a risk of over-rotating to a single partner's requests
Work closely with Product, Research, and Engineering to influence feature prioritization, reliability efforts, and developer tooling
Maintain a high technical bar for all integrations touching Odyssey infrastructure, model inference paths, and the overall developer experience
Contribute directly to prototypes, sample code, and internal tooling that expand customer build potential
Qualification
Required
Strong engineering foundation (software, ML systems, applied ML, or backend focus)
Prior experience in customer-facing engineering roles (e.g., solutions engineering, deployed engineering, sales engineering, applied research engineering)
Able to rapidly grasp complex ML systems and communicate them clearly to non-technical stakeholders
Proven experience integrating APIs, building prototypes quickly, and shipping production-grade software
Comfortable working in dynamic environments where the product surface area is frequently evolving
Preferred
Technically Strong: You hold a high bar for customer-facing systems and build durable, reliable solutions
Customer-Oriented Engineer: You enjoy talking to customers as much as you enjoy solving their technical problems
Bias for Action: You know when to ship quickly and when to involve specialized Engineering or Product teams
Creative & Exploratory: You are comfortable navigating ambiguity and uncovering new applications in real time
Product Thinker: You spot patterns, scope net-new applications, and identify strategic commercial opportunities
Competitive & Driven: You are motivated by customer success, growth, and unlocking full value across every partner account
Company
Odyssey
Odyssey is an AI platform that enables storytellers to create cinematic video content and editable 3D scenes using visual AI technology.
Founded in 2023
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$27MKey Investors
EQT VenturesGoogle Ventures
2024-11-13Series A· $18M
2024-07-12Seed· $9M
Leadership Team
Oliver Cameron
Co-Founder & CEO
Jeff Hawke
Co-founder & CTO
Company data provided by crunchbase