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Inizio Engage · 4 days ago

Senior Business Solutions Analyst

Yardley, PA

Full-time

Onsite

Senior Level

5+ years exp

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. They are seeking an experienced Senior Business Solutions Analyst to support the design, optimization, and delivery of technology solutions that enable best-in-class patient access and HUB services.

CommercialHealth CareHospital

Responsibilities

Translate business needs and patient access workflows into clear user stories and acceptance criteria

Gather and document requirements for key HUB activities such as enrollment, benefits verification, prior authorization, appeals, case management, financial assistance, and specialty pharmacy coordination

Create workflow diagrams, process maps, and data flow documentation to guide system design

Serve as a liaison between Business Stakeholders, Digital PMO, Product Management, Development, and Validation teams

Work extensively in Azure DevOps for backlog management, sprint planning, and requirement traceability

Provide functional expertise in Salesforce, especially Salesforce Health Cloud, to support patient services workflows

Contribute to integration planning with HUB ecosystem partners (eBV/ePA vendors, specialty pharmacies, copay vendors, EHR/EMR systems)

Ensure all processes and documentation align with HIPAA, GDPR, PHIPA, and related privacy/security requirements

Collaborate with Validation to support UAT, system documentation, and regulatory compliance

Assist in defining KPIs such as PA turnaround time, time-to-therapy, and case progression metrics

Partner with reporting teams to ensure data alignment and operational visibility

Qualification

Salesforce Health CloudAzure DevOpsBusiness Analyst experienceAgile methodologiesPatient privacy regulationsAnalytical skillsReporting toolsCRM integrationCommunication skillsProblem-solving skills