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KBR, Inc. · 1 month ago

Remote Deputy Program Manager (Behavioral Healthcare Operations)

United States

Full-time

Remote

Senior Level

6+ years exp

KBR, Inc. is a company of innovators, thinkers, creators, explorers, volunteers, and dreamers committed to improving the world responsibly and safely. They are seeking a Deputy Program Manager to provide leadership, oversight, and operational management for multiple contracts in the behavioral healthcare operations domain.

ConsultingCyber SecurityInformation TechnologyProject ManagementSoftware EngineeringTraining

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Support the Program Manager in directing and managing multiple work groups across planning, task order management, budgeting, property management, and procurement

Ensure all work meets quality, schedule, and cost expectations

Work with the Program Manager to adjudicate regional allocation of headcount/workshare among teammates

Travel to assigned sites, meet regularly with the client and employees

Understand regional compliance with all contract requirements

Support regional/service area for continuous improvement and implement improvements

Work closely with the Program Manager on any staff or resource issue within the assigned regional/service area of the Program, including the direction or re-direction of resources to facilitate execution of any task

Oversee cost, schedule, and technical performance of program task orders

Lead technical and cost proposal development, approval, and submission

In absence of the Program Manager, act as primary POC to the client to ensure communication specific to that client

Develop, monitor, and recommend strategic plans to support contract requirements and emerging client needs

Monitor innovations/improvements for success in contract execution

Work closely with Program Management to make overall operational decisions regarding deployment of resources among regional/service locations

Provide management/inputs in selection, training, and performance of assigned and/or matrixed personnel

Manage regional staffing plans, oversee regional resources, and project execution; comply with all reporting requirements

Prepare and participating in, presentation of monthly internal program reviews and status reports as needed

Plan regional Teammate, PMO, and client meetings as needed

Act as the primary point of contact for customers in the Program Manager’s absence, providing updates on program performance and ensuring customer satisfaction

Interface with customers on a consistent basis to ensure that team meets expectations, modify plan/processes to successfully meet client requirements

Implement customer satisfaction process, reporting and response; ensure metrics are captured and reported

Participate in investigations for corrective actions/nonconformance

Serve as funds manager, ensuring compliance with contracts, task orders, and company/government policies

Monitor safety, cost, and technical performance

Lead portfolio-wide Quality Improvement Initiatives and maintain document control processes, including Standard Operating Procedures (SOPs) and Quality Management Plans

Promote team morale through mentorship, training, and career development

Conduct performance evaluations, manage staffing needs, and oversee resource allocation

Assist with defining staffing needs, recruitment, retention and development

Support Business Development efforts, including proposal writing, past performance documentation, and technical submissions

Identify opportunities for growth and expansion within existing contracts

Qualification

Behavioral healthcare operationsPMP certificationLeadership experienceLean Six SigmaClinical supervisory credentialSecret level clearanceStakeholder engagementQuality improvementBusiness developmentTeam management

Required

Master's degree in a related field with an active clinical license at the highest state level in counseling, social work, or psychology

6+ years of leadership experience in behavioral health care operations within the Department of Defense, corporate, or civilian sectors

Extensive experience in clinical supervision of non-medical counseling, negotiating and formalizing Service Level Agreements (SLAs), and wellness services

Strong knowledge of military mission activities, military treatment facilities, civilian behavioral health, wellness, and EAP services

Experience managing subcontractors

PMP certification (or ability to obtain within six months)

A Secret level clearance, at a minimum

Proven ability to lead, mentor, and develop teams in a government contracting and matrixed management environment

Strong strategic mindset to drive growth and expand business opportunities

Preferred

Experience in a Program Management Office (PMO) is a plus

Lean Six Sigma or Certified Professional in Healthcare Quality (CPHQ) preferred (or ability to obtain within six months)

Clinical supervisory credential preferred (or ability to obtain within one year)

Benefits

401K plan with company match

Medical

Dental

Vision

Life insurance

AD&D

Flexible spending account

Disability

Paid time off

Flexible work schedule

Company

KBR, Inc.

Glassdoor4.0

At KBR, we deliver science, technology and engineering solutions that are helping governments and companies around the world take on the great challenges of our time.

Founded in 1919

Houston, Texas, USA

10001+ employees