Engineering Manager, Developer Impact (Developer Experience) jobs in United States
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Zapier · 3 months ago

Engineering Manager, Developer Impact (Developer Experience)

Zapier is a company that builds and uses automation to enhance work efficiency. They are seeking an Engineering Manager to lead the Developer Impact team, focusing on improving engineering productivity through innovative tooling and processes, particularly leveraging AI.

Business Process Automation (BPA)Cloud ComputingData IntegrationSaaSSoftware
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Comp. & Benefits

Responsibilities

Lead the Developer Impact team: Manage and mentor a small, nimble team of engineers dedicated to developer productivity. You’ll set the vision and direction, and keep the team focused on high-impact projects
Identify & Eliminate Friction: Work closely with engineers on product teams to discover pain points in their day-to-day development process. You’ll solicit feedback through surveys, shadowing, and conversations, then prioritize and address the biggest friction points to dramatically increase developer velocity across Zapier
Champion the “Golden Path”: Collaborate with our internal platform teams to define and promote a golden path of best practices, standardized tech stacks, service templates, and frameworks. You’ll drive adoption of these standards, making it easier for engineers to do the right thing by default when building new services or features
Own Internal Documentation & Templates: Oversee Zapier’s internal developer documentation strategy, ensuring engineers have clear, discoverable guides for how we build software. Your team will maintain up-to-date service templates, example apps, and reference implementations so that starting a new project is frictionless and consistent
Apply AI to Developer Workflows: Explore, experiment with, and implement AI-powered tooling to solve real development challenges. This could mean integrating AI assistants into code editors or code review processes, using machine learning to optimize test pipelines, or prototyping chatbots that help developers find information faster. You’ll bring practical AI solutions to bear on our software development lifecycle
Build Lightweight, Adaptable Tools: Create and maintain a suite of internal tools and automations that make our engineers’ lives easier – from command-line utilities to CI/CD enhancements. You’ll ensure these solutions are lightweight and well-documented, and you’ll dogfood them within the team first to iterate quickly based on real-world use
Continuous Feedback & Iteration: Establish feedback loops with the engineering organization. You’ll gather input and usage data on the tools and processes your team introduces, measure their impact (e.g. reductions in build times, improved deploy frequency, developer satisfaction), and iterate rapidly. Success for this team means high adoption and tangible improvements in how quickly and safely we ship code
Cross-Functional Collaboration: Work closely with Zapier’s broader AI initiatives and other platform engineering teams. You’ll share insights and tooling between teams, avoid duplication of effort, and align internal developer experience improvements with the company’s overall technology strategy
Communication & Advocacy: Champion developer experience at Zapier. You’ll communicate your team’s plans, progress, and wins to the rest of the company through updates, demos, and documentation. Part of your job is evangelizing the value of internal tooling and ensuring that engineering leadership is aware of the leverage your team provides
Grow the Team (as needed): Participate in hiring processes for your team and others. You’ll help attract diverse talent, conduct interviews, and smoothly onboard new hires so they quickly feel at home and productive at Zapier

Qualification

Developer productivity leadershipTechnical aptitudeApplied AI experienceExperimental & data-drivenTeam buildingProduct mindsetCommunicationMentorship orientation

Required

You have experience leading teams focused on developer productivity, developer experience, or internal platforms
You're a proven engineering leader (with a few years of management under your belt) who knows how to hire, develop, and retain great talent
You thrive in a hypothesis-driven environment
You've shipped production code and have a solid grasp of modern software development practices
You have hands-on familiarity with things like CI/CD pipelines, version control, code review processes, and cloud infrastructure
You have interest or experience in applying AI/ML to developer workflows
You think like a product manager when it comes to internal tooling
You build strong relationships across teams
You provide coaching, constructive feedback, and mentorship to your team
You'll set the vision and direction, and keep the team focused on high-impact projects
You'll solicit feedback through surveys, shadowing, and conversations
You'll drive adoption of these standards
You'll oversee Zapier's internal developer documentation strategy
You'll explore, experiment with, and implement AI-powered tooling to solve real development challenges
You'll create and maintain a suite of internal tools and automations
You'll gather input and usage data on the tools and processes your team introduces
You'll share insights and tooling between teams
You'll communicate your team's plans, progress, and wins to the rest of the company
You'll help attract diverse talent, conduct interviews, and smoothly onboard new hires

Company

Zapier is an IT company that provides integrations for web applications for use in automated workflows.

Funding

Current Stage
Late Stage
Total Funding
$1.36M
Key Investors
Sequoia Capital
2024-04-01Series Unknown
2021-01-14Secondary Market
2012-10-31Seed· $1.36M

Leadership Team

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Wade Foster
Co-founder and CEO
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Bryan Helmig
CTO, co-founder
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Company data provided by crunchbase