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NEOGOV · 1 month ago

Sheriff Community Service Technician I/II - Extra-Help Sheriff Community Service Technician I/II

Merced County Sheriffs Department 2584 W. Sandy Mush Rd. or 700 W 22nd St., CA

Full-time, Contract

Onsite

Entry, Mid Level

$43K/yr - $61K/yr

1+ years exp

NEOGOV is seeking a Sheriff Community Service Technician I/II to join the Merced County Sheriff's Department. The role involves performing various clerical and transcription duties related to criminal and civil records, assisting in investigations, and maintaining accurate records while ensuring compliance with legal standards.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Perform a wide variety of highly confidential transcription and other criminal/civil/legal record duties and produce a wide variety of materials and departmental records

Reviews audio and written criminal activity materials for compliance issues, and transcribes into the automated Sheriff Records Management System within prescribed law and established policy requirements

Enters warrants into automated warrant system and enters subpoenas to keep record of receipt date and court dates

Transcribes investigative interviews

Assist with case management reporting and case management preparation for court and/or extraditions

Assist in investigations by computer searches of people, including witnesses and suspects, property and location using multiple Sheriff and other law enforcement record-management systems

As required, notifies statewide and/or nationwide wanted person search. Places detainer on wanted persons in county jails or state prisons, verifies identity, and coordinates hold and extradition information with corrections and other law enforcement agencies

Coordinates with other agencies on accuracy and reviews Sheriff's case files and CLETS entries for DOJ audits. Also disseminates automated printouts to proper agencies for review of their cases for CLETS entries

Prepares and properly processes criminal scene property and develops property control records, coroner property records, search and arrest warrants, evidence and property reports, counter reports on non-priority issues for preliminary filings, make referrals to proper sources, and assists the public in securing releases of personal property

Responds appropriately and communicates effectively to general public requests for information and/or services in person, through the mail, and on the telephone as necessary

Acts as office and/or division reception to the public, and assists with assigned special projects or programs

Performs as custodian of criminal records/civil papers and warrants and security for CLETS functions and may function as a CLETS and WISN operator

Computes fees and as necessary interest, accepts payments for services, maintains records of garnishees' pay periods and amounts received, process claims, deposit monies, and accurately maintains a daily record of fees collected, received and disbursed

As assigned, assist with viewing of the deceased, order autopsies, contact mortuaries and toxicology/pathology labs, fingerprint and/or photograph deceased, secure and release personal effects to next of kin

Completes daily department mail and evidence/lab collection requirements, conducts background checks for other agencies and completes public applicant LIVESCAN responsibilities

Qualification

TranscriptionLaw enforcement knowledgeRecord management systemsComputer proficiencyData analysisCustomer serviceCommunication skillsTime management

Required

Two (2) years of general typing and clerical experience, preferably with one (1) year performing transcribing duties

Completion of one (1) year at an accredited court-reporting school, with 45 units

One (1) year of experience equivalent to a Sheriff Community Service Technician I requiring knowledge of law enforcement documents and processes and the ability to apply rules and procedures pertaining to law enforcement actions

Prepare clear, concise and accurate oral and written records, reports, and documents

Effectively interview others in person and over the telephone

Analyze data, interpret directions, procedures and regulations, and develop appropriate responses

Perform basic arithmetic calculations, transcription, and compose correspondence

Operate a personal computer, appropriate departmental software and databases and other modern office equipment

Create correspondence, spreadsheets, and presentation materials and maintain a variety of personnel, financial and statistical records using various computer software programs

Establish and maintain effective working relationships with those contacted in the scope of work assignment

Perform job duties under stressful conditions and respond appropriately to situations

Maintain confidential information in accordance with legal standards and/or County regulations

Frequent use of depth perception, peripheral vision and color perception

Occasionally lift, carry, reach, push, pull, twist and manipulate large and small objects

Occasionally kneel, bend, twist, squat, balance and crawl

Frequent use of hand-eye coordination

Frequent use of data entry device including repetitive hand and arm motion

Occasionally lift and carry up to 40 pounds

Normal dexterity, frequent holding and grasping

Sit or stand for long periods of time

Regular attendance is an essential function

Basic laws, codes, ordinances and regulations affecting civil process and criminal records

Modern office practices, methods and procedures

Automated computer equipment and related software applications

Law enforcement and legal terminology, phraseology, documents and procedures

Proper English usage, spelling, grammar, punctuation and transcription

Basic principles of accounting, bookkeeping, and related record-keeping techniques and financial recordkeeping procedures

General nature and purpose of a variety of legal documents

Communicate effectively with others in person, over the telephone and in writing

Analyze data, interpret directions, procedures and regulations, and develop appropriate responses

Perform law enforcement administrative and technical activities with accuracy

Follow oral and written instructions

Take responsibility and exercise good judgment in recognizing scope of authority

Prepare and maintain clear, concise, and accurate records and reports

Establish and maintain cooperative working relationships with others

Deal courteously with the public

Utilize time management and multi-tasking capabilities

Benefits

Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units.

Dental Insurance - Delta Dental

County pays 100% of the premium for employees and 50% for dependent(s)

Vision Insurance - VSP

County pays 100% of the premium for employees and 50% for dependent(s)

State Disability Insurance (SDI)

County-paid Life and Accidental Death & Dismemberment Insurance

Voluntary Term and Whole Life Insurance are available - premium paid by employee

The County offers a 457 Deferred Compensation Plan.

MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION

EMPLOYEE ASSISTANCE PROGRAM (EAP)

Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention.

EMPLOYEE TICKETS, COUPONS, and DISCOUNTS