DSV - Global Transport and Logistics · 1 month ago
Supervisor, Quality Assurance
New Berlin, WI
Full-time
Onsite
Mid Level
3+ years expDSV is a global leader in transport and logistics, providing solutions to enhance supply chains. The Quality Supervisor is responsible for maintaining quality standards in the warehouse, supporting continuous improvement initiatives, and ensuring compliance with corporate policies and ISO standards.
Freight ServiceInsuranceLogisticsSupply Chain ManagementTransportationWarehousing
Responsibilities
Maintains compliance to international, industry and customer-specific quality standards
Leads and individually performs as needed, the analysis of product/service issues to determine root causes
Manages and communicates change control processes to all departments
Responsible for the coordination of internal and external auditing plus maintaining the internal quality audit system
Assists in implementation and monitoring of the company quality systems including, but not limited to, compliance with the following standards: ISO 9001:2008
Assists in the establishment, implementation and evaluation of quality management system metrics
Provides guidance and support for both customer service and quality departments assisting with problem solving and improvement opportunities
Manages customer driven continual improvement roadmaps
Drives Continuous Improvement Programs at all levels including education of these programs
Develops and conducts training on the quality system and other related topics
Oversees document control; updating, creating and publishing controlled documents including sending change notifications to effected parties/departments and follows up on the Quality Management System
Develops and implements administrative systems including record management, traceability, and trend reporting
Identifies cost improvement initiatives, which generate positive results to the assigned operation EBIT
Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters for the operation
Monitors KPIs (Key Performance Indicators) for assigned operation
Communicates all problems and questions to site leadership and implements solutions to minimize risk
Follow all safety procedures
Responsible for all equipment, supplies, documents, and materials related to job
Responsible for following all DSV policies and procedures
Complies with all federal, state, and local regulations
Communicates with all levels of staff and the public as appropriate to the job
Qualification
Required
Must have a high school diploma
3 years' experience working in a logistics/distribution/relevant environment
Prior experience in safety observations/inspections, developing and implementing compliance strategies and plans
Knowledge of safety and health management systems and practices
Satisfactory completion of a forklift training program
Proficient in Microsoft Office (Excel, Work, and Power Point)
RF Scanners
WMS functions
English (reading, writing, verbal)
Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products
Strong attention to detail accuracy and accomplish job tasks in a timely manner
Good organizational and personnel skills
Good communication skills, written and oral
Good leadership, supervision, and planning skills
Able to work flexible schedules, including nights and weekends, as required by the operation
Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise
Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment
High School Diploma or GED is required
Minimum of 2 years of supervisor experience in supply chain/logistics/warehousing
Able to pass TSA Security Treat Assessment (STA)
Able to pass Transportation Security Training Requirements and recertify annually
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Basic understanding of WMS (Warehouse Management Systems)
Strong proficiency in basic MS Office applications
Intermediate as needed for financials/budgeting
Preferred
4-Year College Degree preferred, will consider equivalent experience or combination of education and experience
3PL management experience strongly preferred
Company
DSV - Global Transport and Logistics
At DSV, we keep supply chains flowing in a world of change.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.02B2024-10-04Post Ipo Equity· $5.49B
2024-06-26Post Ipo Debt· $534.02M
2002-06-28IPO
Leadership Team
Irene Hill
Chief Executive Officer
Angie Hornik
Human Resources Business Partner
Recent News
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