Guitar Center Music Foundation ยท 1 month ago
Senior Manager, Product Information Management & Special Purchase Orders
Westlake Village, CA, 91362, United States
Full-time
Onsite
Senior Level, Lead/Staff, Director/ExecutiveGuitar Center Music Foundation is seeking a Senior Manager, Product Information Management & Special Purchase Orders to provide strategic and operational leadership for product data management. The role involves overseeing the PIM function, managing a team, and driving efficiency and continuous improvement initiatives.
Non-profit Organization Management
Responsibilities
Lead, develop, and mentor PIM and SPO teams to ensure operational excellence, data accuracy, and service-level achievement across all merchandising systems and platforms. (25%)
Identify, design, and implement system improvements, upgrades, and automation solutions to reduce manual workload and increase efficiency. (15%)
Oversee PIM system execution including product and SKU data creation/maintenance; ensure product data integrity, consistent SKU standards, and timely order fulfillment in partnership with cross-functional teams. (10%)
Manage end-to-end SPO processing including vendor communication, order validation, invoice reconciliation, and escalation management to ensure SLA compliance. (10%)
Drive product data governance including quality assurance, SKU lifecycle management, and data consistency across JDA, Heiler, and downstream systems. (10%)
Establish and monitor KPIs, reporting, and dashboards measuring productivity, accuracy, and system utilization; communicate insights to leadership. (10%)
Lead change management initiatives by standardizing processes, documentation, and training to support scalability and growth. (10%)
Build strong vendor and internal partnerships to ensure timely resolution of order and data discrepancies. (5%)
Collaborate with IT and analytics teams to leverage workflow tools, automation, RPA, AI, and external APIs to streamline operations. (5%)
Qualification
Required
Strategic and operational leadership experience in product data management and special purchase order execution
Experience managing teams and mentoring staff to achieve operational excellence and data accuracy
Proven ability to identify, design, and implement system improvements and automation solutions
Experience overseeing product and SKU data creation/maintenance and ensuring product data integrity
Knowledge of end-to-end special purchase order processing including vendor communication and invoice reconciliation
Experience in driving product data governance including quality assurance and SKU lifecycle management
Ability to establish and monitor KPIs, reporting, and dashboards for productivity and accuracy
Experience in leading change management initiatives and standardizing processes
Strong partnership-building skills with vendors and internal teams
Collaboration experience with IT and analytics teams to leverage workflow tools and automation
Company
Guitar Center Music Foundation
The Guitar Center Music Foundation believes that music participation helps people reach the heights of human potential and is foundational to a healthy society.
Founded in 2005
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase