JPMorganChase · 18 hours ago
Omnichannel Instore Card Present Client Sale Solutions Architect - Payments - Vice President
Palo Alto, CA
Full-time
Hybrid
Mid, Senior Level
$119K/yr - $197K/yr
5+ years expJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients. As a Client Solutions Architect Manager in the Omnichannel Solutions Group, you will innovate and support the sales process for technical adoption of payment solutions, ensuring that client needs are met through effective product strategies.
Asset ManagementBankingFinancial Services
Responsibilities
Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases
Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
Identifies and defines development requirements for product design enhancements based on client feedback
Provide Thought Leadership: Identify and articulate emerging trends, opportunities, and challenges in omnichannel merchant payments. Influence merchant thinking and direction by sharing payment insights and recommendations with merchant leadership and cross-functional teams
Drive Discovery and Solutioning: Lead structured discovery efforts with merchants and stakeholders to uncover pain points, needs, and opportunities. Develop solution options and recommendations based on customer needs and existing features
Translate Customer Needs into Product Requirements: Synthesize qualified customer insights into clear, actionable product requirements. Collaborate with product, to ensure solutions address real merchant needs and deliver measurable value
Qualification
Required
5+ years of experience or equivalent expertise working across a related broad set of products
Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
Experience supporting Sales in pricing, pipeline planning, and account planning. Experience working with clients in a technology field and interfacing with engineers
Demonstrated thought leadership in omnichannel payments, with a track record of influencing strategy and driving innovation
Extensive experience conducting client discovery and solutioning for merchant payment needs
Proven ability to translate complex customer insights into actionable product requirements
Deep understanding of physical and digital merchant payment ecosystems, including payment gateways and integration best practices
Experience engaging directly with merchants to understand their business and payment challenges
Advanced knowledge of product development, solution design, and data analytics
Ability to lead workshops, discovery and solutioning conversations to uncover opportunities and inform solution design
Willingness to travel up to 25% or more, as required by business needs
Preferred
Extensive instore Card Present and omnichannel Payments knowledge
Demonstrated prior experience working in a highly matrixed, complex organization
Ability to grow payment initiatives from ideation to customer implementation
Previous experience in managing Gift/Stored Value and Private Label card integrations
Previous experience working with Local Payment Methods and Alternative Payment Methods
Point of Sale experience
Strong proven customer engagement experience
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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