WRITER · 1 month ago
Solutions architecture manager
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$244K/yr - $280K/yr
4+ years expWRITER is seeking a talented manager of solution architects to join their innovative team focused on generative AI technology. The role involves managing a team of solution architects, developing customer relationships, and influencing product roadmaps while ensuring technical excellence in customer engagements.
Agentic AIContentFoundational AIGenerative AINatural Language ProcessingProductivity ToolsVirtual Assistant
Responsibilities
Empower and enhance the capabilities of the solutions architects team, offering ongoing support and ensuring they are well-equipped to lead technical discussions during customer engagements
Collaborate with colleagues in the sales team to create thorough pursuit and engagement strategies tailored to fulfill the requirements of customers
Act as executive technical sponsor for WRITER's strategic customers
Develop mechanisms to analyze market signals to influence WRITER's product roadmaps
Investigate and deeply understand the technical requirements of prospects and customers, and scope solutions to any obstacles around deployment, data-related, or workflow
Answer technical questions from customers on WRITER's technology, features, and solutions, as well as articulate technology and product positioning to both business leaders and technical users
Establish and maintain strong relationships throughout the sales-cycle with our customers' technical and executive staff
Demonstrate WRITER's value to customers in-person, remotely, and at events and conferences, ensuring that your team also exemplifies WRITER's culture
Transform our approach to facilitating customer evaluations and proofs of concept
Empower our partners through onboarding, education, and strategy development to enable and accelerate their customer success journey
Collaborate with SAs and the extended Sales team to craft and refine efficient, scalable business processes and comprehensive documentation
Qualification
Required
Experience as a seasoned and strategic leader of leaders and have 4+ years of management experience where you have managed other individuals who are collectively responsible for scaling a highly effective pre-sales (solutions architecture) organization
Experience delivering AI, ML, NLP solutions for clients across multiple industries
Experience working with a Sales team to drive GTM motions; and architecting or deploying cloud-native solutions
Experience with coaching, performance reviews, career development conversations as well as hiring and evaluating candidates
Fundamental knowledge of theory and practice of Machine Learning, AI, NLP, and Large Language Models (LLMs)
Comfortable working with Python and Jupyter Notebooks
Preferred
Strong work experiences leading a customer-facing technical pre-sales solutions architect or Sales Engineering team for a fast-scaling organization; a combination of startup and seasoned company experience is highly preferred
Benefits
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for: Home office setup, cell phone, internet, Wellness stipend for gym, massage/chiropractor, personal training, etc., Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
Company
WRITER
Writer is a software firm that develops a full-stack generative AI platform delivering transformative ROI for enterprises.
201-500 employees
H1B Sponsorship
WRITER has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$326MKey Investors
ICONIQ GrowthInsight PartnersUpfront Ventures
2024-11-12Series C· $200M
2023-09-18Series B· $100M
2021-11-15Series A· $21M
Leadership Team
May Habib
Co-founder and CEO
Waseem AlShikh
Co-founder and CTO
Recent News
Crunchbase News
2025-12-09
2025-12-05
2025-12-02
Company data provided by crunchbase