Exabeam · 1 day ago
Services Consultant
United States
Full-time
Remote
Entry, Mid Level
$124K/yr - $149K/yr
1+ years expExabeam is a leader in intelligence and automation that powers security operations for the world’s smartest companies. As a Consultant, you will be responsible for working with clients to ensure their success with Exabeam’s security operations platform, guiding them through assessments and providing technical recommendations to maximize value from their solutions.
AnalyticsArtificial Intelligence (AI)Big DataCloud SecurityCyber SecurityMachine LearningSoftware
Responsibilities
Guide clients through security operations maturity assessment and roadmap development; drive them to progress on that roadmap over the course of the engagement
Facilitate visibility into company’s product roadmap to help educate and engage customers
Provide clients with technical architecture recommendations for Exabeam solutions based on their identity and security needs
Engage in the escalation and priority of support tickets created by clients in the program as needed
Provide product demonstrations of Exabeam technologies
Coordinate with other Exabeam teams – including Support, Engineering, Product Management, Training, and Sales teams – to ensure customer needs are being addressed and resolved
Provide feedback to Product Management for future products or enhancements based on trends and requirements gathered during Customer Success process
Manage ongoing customer needs effectively to ultimately drive high customer retention and loyalty
Qualification
Required
Must have a minimum of 1-3 years' enterprise customer-facing experience in a Customer Success, Sales Engineering, Support or Professional Services role
Experience with SIEM administration and analysis
Experience configuring, tuning, and performing in-depth analysis in Security and Security-related tools
Knowledgeable in security best practices including IAM, encryption, SSL certificates, system hardening, vulnerability management, etc
Excellent troubleshooting skills
Strong attention to detail
Strong verbal and written communication skills
Strong organizational skills
Experience with SFDC or equivalent CRM systems
Experience with Integration development and configuration
Ability to manage proactive and reactive tasks effectively
Proven track record in managing relationships with large enterprise clients
Must be able to travel up to 25% of time
Preferred
Experience with Windows and Linux operating systems
CISSP or equivalent certification
Bachelor's Degree in Computer Science or equivalent experience
Prior experience in highly regulated industry such as: banking, defense, energy, or healthcare
Prior experience with securing cloud-based technologies
Benefits
Extensive medical, dental and vision coverage to meet your healthcare needs and employer Health Savings Account contribution to help pay for health expenses now or in the future
Generous 401(k) employer match to help you save for your future
Paid Time off including “take what you need” flex time, volunteer day of service, your birthday, parental leave, holidays and more
Widespread learning center for career planning and skill development to grow your career
A culture of passionate, diverse, committed professional
Company
Exabeam
Exabeam is a global leader in intelligence and automation that powers security operations. Learn more at www.exabeam.com.
501-1000 employees
H1B Sponsorship
Exabeam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (18)
2023 (26)
2022 (23)
2021 (19)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$391MKey Investors
Blue Owl Capital CorporationLightspeed Venture PartnersIcon Ventures
2021-12-05Series Unknown· $1M
2021-06-01Series F· $200M
2020-04-01Secondary Market
Leadership Team
Ty Cobb
Vice President of Sales, Americas
Kish Dill
Chief Customer Officer
Recent News
2026-01-07
Company data provided by crunchbase