Customer Quality Engineer jobs in United States
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Marvell Technology · 9 hours ago

Customer Quality Engineer

Marvell Technology is a leader in semiconductor solutions, enabling new possibilities across various architectures. They are seeking a Customer Quality Engineer to manage customer quality requirements and develop relationships, ensuring product quality and reliability while driving improvement initiatives.

DSPInternet of ThingsManufacturingSemiconductorWireless
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Magda Melena
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Responsibilities

Lead executive reviews in Santa Clara
Assess reliability risk and execute to Qualification plans and resolve quality issues
Lead cross-functional teams to achieve best in class quality position with customers
Be the customer quality champion and voice of the customer within Marvell; ensuring customer requirements are understood and met
Host regular customer engagement activities and proactively share quality health assessment of customer products
Lead cross functional problem-solving activities (8D) with intent to improve response (TAT) to customers as well as buffer internal organizations from customer involvement
Drive customer-related quality communications, both reactive and proactive to closure including internal communication to the executive team
Lead customer quality improvement programs/projects required for customer metrics improvement (quality rank, scorecards via quarterly business reviews)
Acknowledge and drive closure of all quality-related issues, RMAs, and customer requests ensuring key stakeholders are informed timely of progress
Be the key communication channel for dedicated quality initiatives such as Product Change Notices (PCNs)
Ensure customer requirements are integrated into Marvell' Quality Management System (QMS) and reflected in processes, procedures and standards

Qualification

Semiconductor industry experienceCustomer-facing technical roleQualityReliability expertiseWafer process knowledgeOptics process knowledgeFailure Analysis experienceMicrosoft Office proficiencyCommunication skillsProblem-solving abilitiesCollaboration skills

Required

2+ years of Semiconductor / Optics industry experience
BS engineering degree
2+ years in a customer-facing technical engineering role in Quality
Working knowledge of semiconductor fabrication and packaging technologies, device physics, quality and reliability
Excellent English verbal, written communication and presentation skills
Proven ability to intuitively comprehend customer expectations and translate into action
The ability to work under tight timeframes, prioritize competing activities and deliver results
Proven ability to effectively collaborate and lead cross-functional teams; find solutions to complex problems
Demonstrated track record of delivering results with increasing responsibilities
Proficiency in Microsoft Office tools, with advanced PowerPoint and Excel skills
Ability and willingness to travel up to 10% as needed (domestic and international)

Preferred

EE and advanced degree preferred
Technical knowledge of wafer process, assembly processes, manufacturing and reliability qualification experience is preferred
Technical knowledge of optics process, assembly processes, manufacturing and reliability qualification experience is alternatively preferred
Experience in quality and reliability, particularly in semiconductor or optics industry, Failure Analysis and manufacturing/reliability-related issues is preferred

Benefits

Flexible time off
401k
Year-end shutdown
Floating holidays
Paid time off to volunteer

Company

Marvell Technology

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We believe that infrastructure powers progress. That execution is as essential as innovation. That better collaboration builds better technology.

H1B Sponsorship

Marvell Technology has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (242)
2024 (186)
2023 (154)
2022 (210)
2021 (210)
2020 (165)

Funding

Current Stage
Public Company
Total Funding
unknown
2017-01-20Post Ipo Equity
2016-05-13Post Ipo Equity
2015-02-05Acquired

Leadership Team

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Matthew Murphy
Chairman and CEO
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Radha Nagarajan
SVP & CTO, Optical Engineering
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Company data provided by crunchbase