Helping Hand Behavioral Health · 1 month ago
Front Office Manager - Substance Use Program - EHT
Clayton, NJ
Full-time
Onsite
Mid Level
$15.49/hr - $17/hr
3+ years expHelping Hand Behavioral Health, located in Clayton NJ, is a leader in behavioral health treatment and rehabilitation services for adults with mental health and substance abuse disorders. They are seeking an Office Manager to handle day-to-day administrative tasks, supervise staff, and ensure the smooth operation of the agency.
Health CareMedicalMental HealthPersonal Health
Responsibilities
Primary responsibility for complete office management, especially and including all phone calls
Greet all incoming visitors / monitor sign-in/out log; and scans daily sign in/out log before end of day
Ensure daily session attendance for Addiction program is updated throughout each day
Supervise drivers and housekeeping/maintenance staff
Coordinate adequate coverage when driver and/or housekeeping staff are absent
Order & maintain all necessary supplies for Addictions program location
Oversee Addiction program vehicles and building repairs / maintenance
Coordinate schedule for medical team (appointments, lab work orders, medication refills, etc.)
Coordinate lab services with identified lab for all Addictions clients
Prepare lab requisitions for identified clients scheduled for blood work; fax lab results to appropriate parties; ensure releases of information are up to date; notify clients of scheduled fasting blood work or other lab preparations
Coordinate charts for APN on or before scheduled day(s); ensure copies of pertinent documents are available for medical staff
Communicate directly with medical staff when consumers need refills, etc. as needed
Provide all staff with copies of medical team’s scheduled appointments on or before scheduled day
Maintain current Medication Information books
Maintain master list/binder/filing system for all pertinent documents - including filing for client charts, personnel records for scanning, closed charts, etc
Complete necessary filing, copying, faxing, mailing; ensure all outgoing correspondence is mailed out daily
Coordinate scheduling of transportation for all Addiction clientele (incl. guest visits, intakes, etc)
Supervise and monitor vehicle safety drills with drivers
Complete QA quarterly checklists on regular basis
Ensure supervision of all scheduled breaks (for clients in Addiction program) is provided on a daily basis
Administering drug testing for clients
Back up driving duties transporting clients
Complete any and all other duties as requested
Qualification
Required
High School diploma or equivalent
Must be organized self-starter
Must possess knowledge of office clerical duties
Must be experienced in scanning documentation and maintaining files
Experienced in operating office equipment including scanner, facsimile machine, photocopier
Solid knowledge of word processing and other computer programs including Outlook and Excel
Must possess sound organizational, interpersonal, and communication skills
Must exercise mature judgment and have ability to handle confidential matters discretely
At least three (3) years' experience in an office management position; preferable in the behavioral health field, or another health-related field
Valid NJ Driver's License
Benefits
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Company
Helping Hand Behavioral Health
Helping Hand Behavioral Health provides outpatient counseling, partial care, mental health, drug, and drug testing services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase