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NORMA Group · 3 hours ago

Business Development Manager, IA

Auburn Hills, MI

Full-time

Hybrid

Mid, Senior Level, Lead/Staff

8+ years exp

NORMA Group is a company focused on providing innovative solutions in various industry applications. They are seeking a Business Development Manager to represent the company to current and potential customers, develop sales channels, and enhance product offerings in the plumbing, data centers, and infrastructure sectors.

Industrial EngineeringManufacturingMechanical Engineering

Responsibilities

Develop, own, and execute annual operating plan as approved by the IA Americas Business Unit

Develop Industry Applications sales channels within: Infrastructure (plumbing), Data Centers, and Energy as well as Industrial applications by prospecting and closing sales with new customers

Propose new products and product enhancements to existing products based on customer needs and technical knowledge of product attributes

Spec/Design-in solutioning; often with PPAP, Certifications requirements, Strong sales record, and relationships within the channels

Propose new products and product enhancements to existing products

Identify and contact new and existing customers to discuss their needs and to explain how these needs could be met by specific NORMA products and services

Strong sales record and relationships with specifying engineering firms within the plumbing, new Energy and Data Center segments

Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations

Develop Industry Applications sales channels within the above segments by prospecting, proposing, and closing new customers, including the development of certain key customers within assigned market. Uses push strategy

Market through direct selling activities, customers selection criteria (i.e., brand name, pricing, the availability of products, on-time delivery, customized packaging, marketing support, etc.). Gather market intelligence to strengthen Company’s distribution position, including product improvements, new products, new markets, anticipated competitive threats or actions

Work with internal departments to ensure NORMA Group prospects and customers benefit from NORMA Group strengths (i.e., distribution network, product availability, etc.)

Assure customers are properly served to meet sales goals. Facilitate the execution of Industry Applications products for customers, such as testing, packaging, other ongoing support

Point of contact for customers. Identifies and resolves customer concerns and executes correction strategies

Demonstrated skills in understanding key business metrics and how to develop strategic insights from the data to drive actions and sales plans

Qualification

Sales experienceIndustry Applications knowledgeCustomer relationship managementMicrosoft Office proficiencyPlumbing industry experienceData Centers experienceSupply Chain experienceCustomer service knowledgeCommunication skillsActive listeningProblem-solving skillsPersuasion skills