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SAP · 6 days ago

Academy for Services & Consulting: Delivery Excellence Analyst - Houston (Hybrid)

Houston, TX

Full-time

Hybrid

Entry Level

$71K/yr - $160K/yr

2+ years exp

SAP is a leading company in enterprise resource planning software, and they are seeking a Delivery Excellence Analyst within the Academy for Services & Consulting. This role involves participating in a 12-month learn-apply program focused on digital transformation and customer service delivery, preparing candidates for a customer-facing position.

AnalyticsBusiness IntelligenceBusiness Process Automation (BPA)ComputerData ManagementFinanceSoftware

Growth Opportunities

No H1B

Responsibilities

Successfully complete a 12-month learn-apply program, which includes classroom phases and field phases with your field team, that enhances your support in the role, a critical customer-facing function within our dynamic Customer Services & Delivery organization

Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process

Receive onboarding in your local market with on-the-job training and mentoring by a senior PM professional in the field

You will have the opportunity to work both behind the scenes and directly with customers

The program will enrich your knowledge of SAP and the Customer Services & Delivery board area and give you the professional experience to be ready to serve our customers

We offer full-time employment from day one with practical learning application for your role

Upon successful completion of the program, you will move into a direct customer-facing Delivery Excellence Analyst role in your market and continue to receive mentoring and coaching support to accelerate your growth

Qualification

SAP technologiesData-driven reportingProject ManagementMicrosoft ExcelBusiness acumenCultural awarenessAgile mindsetResilienceLearning passionStakeholder engagementProblem-solvingCreative thinkingEmotional intelligenceCollaborationCommunication skillsInitiative

Required

Bachelor's or Master's Degree: Business Administration with an emphasis on Finance, Project Management, or related

2–3 years of corporate work experience working with SAP technologies, project coordination, and delivery support, including tracking, reporting, and process improvement

Proficient in Microsoft Excel (or comparable tools) with an analytical, detail-oriented mindset and experience managing data-driven reporting

A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment

Strong problem-solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively

Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement

A growing foundation in business acumen and emerging technologies—especially artificial intelligence—paired with a results-oriented approach and the courage to take initiative