UNIRAC · 1 month ago
Order Operations Administrative Assistant
United States
Full-time
Remote
New Grad, Entry LevelUnirac Inc is North America’s leading manufacturer of solar PV mounting systems, dedicated to providing exceptional customer experiences. The Order Operations Administrative Assistant plays a crucial support role in coordinating the order lifecycle and ensuring efficient daily operations by liaising between various departments and managing order fulfillment processes.
EnergyInfrastructureManufacturingSolar
Responsibilities
Managing the Order Fulfillment process, which can include order entry (data entry), processing, tracking shipments, and coordinating rush orders and transfers
Performing general clerical and administrative tasks such as running reports, managing emails, organizing documents, and data entry
Serving as a point of contact to liaise with internal teams (procurement, product services, sales, finance, shipping, logistics) and external stakeholders (customers, vendors, suppliers, carriers) to resolve order issues and provide updates
Assisting with scheduling meetings, taking order fulfillment action items from meetings, actively participating and taking notes for order entry actions needed, coordinating delivery timelines, calculating daily ship dates, and maintaining/reporting out metrics daily
Oversee and maintain accuracy of the operations dashboard to ensure real-time visibility of order statuses key metrics, and actions needed
Review and update holds using information from the backlog report and holds emails to ensure all records are current and accurately reflected
Attend and actively participate in backorder meetings to review order status, discuss constraints, and collaborate on resolution actions
After each Backorder Meeting, execute necessary line changes in the system to correct or update order details as required (location changes, part number revisions, new ship date communication)
Generate, Filter, and Manage any necessary reports. Create Pivot tables and work through data in spreadsheets
Manage exception cases to ensure parts are in the correct shipping location (ship loc). Identify and pull obsolete parts for replacement to maintain inventory accuracy and prevent fulfillment delays
Qualification
Required
High school diploma or GED
Typing proficiency
10 key proficiency
Ability to multitask
Ability to prioritize tasks
Ability to manage deadlines effectively in a fast-paced environment
High level of accuracy in data entry, documentation, and record-keeping
Excellent written communication skills
Excellent verbal communication skills
Strong computer skills, particularly in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Ability to quickly learn an ERP system (GSS- Global Shop and/or NetSuite)
Ability to quickly learn Salesforce
Capacity to identify operational issues
Capacity to troubleshoot problems
Ability to recommend practical solutions
Ability to adapt quickly to changing priorities
Preferred
Manufacturing operations experience
Solar racking experience
Benefits
Affordable healthcare benefits
401k
PTO
Medical
Dental
Vision
Disability & Life/AD&D
PTO starting at 3 weeks/year
Company
UNIRAC
Unirac is a manufacturer of solar racking produces high quality ground and roof-mount racking for residential solar.
Founded in 1998
51-200 employees
H1B Sponsorship
UNIRAC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (3)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Greenbelt Capital Partners
2022-10-06Private Equity
2016-04-18Acquired
2006-02-01Private Equity
Leadership Team
Peter Lorenz
Chief Executive Officer
Recent News
pv magazine USA
2025-11-12
News is my Business
2025-11-04
2025-06-21
Company data provided by crunchbase