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Odyssey · 1 month ago

Member of Technical Staff, Forward Deployed Engineer

Santa Clara, CA

Full-time

Hybrid

Mid Level

Odyssey is an AI lab pioneering general-purpose world models for various applications. The Forward Deployed Engineer will work closely with API customers, guiding them from prototype to production while addressing technical challenges and accelerating commercialization efforts.

Artificial Intelligence (AI)Graphic DesignVirtual Reality

Responsibilities

Embed with API customers to help design, prototype, and launch experiences using Odyssey’s models

Architect integrations, build reference implementations, and guide customers through the ambiguity of early API versions

Translate high-level concepts or vague customer needs into concrete technical paths, often in real-time

Develop creative solutions that showcase Odyssey’s potential and surface new applications customers haven't yet considered

Identify common customer patterns and propose reusable examples, SDK improvements, and documentation updates

Support early adopters in deploying production-grade systems, eliminating friction wherever possible

Provide structured, high-signal product and model feedback to Engineering, ensuring the roadmap balances quick wins with strategic opportunities

Help customers understand current limitations while also gathering concrete requirements for future capabilities

Flag significant customer trends and identify when there is a risk of over-rotating to a single partner's requests

Work closely with Product, Research, and Engineering to influence feature prioritization, reliability efforts, and developer tooling

Maintain a high technical bar for all integrations touching Odyssey infrastructure, model inference paths, and the overall developer experience

Contribute directly to prototypes, sample code, and internal tooling that expand customer build potential

Qualification

API integrationPrototypingCustomer-facing engineeringMachine learning systemsSoftware engineeringCustomer-orientedCreative problem solvingCommunicationCollaboration

Required

Strong engineering foundation (software, ML systems, applied ML, or backend focus)

Prior experience in customer-facing engineering roles (e.g., solutions engineering, deployed engineering, sales engineering, applied research engineering)

Able to rapidly grasp complex ML systems and communicate them clearly to non-technical stakeholders

Proven experience integrating APIs, building prototypes quickly, and shipping production-grade software

Comfortable working in dynamic environments where the product surface area is frequently evolving