Shopbop · 1 day ago
Studio Operations Manager, Shopbop
Madison, WI
Full-time
Onsite
Mid, Senior Level
$66K/yr - $142K/yr
4+ years expShopbop is a part of Amazon, seeking an experienced Studio Operations Manager to supervise the Studio Operations team in a commercial photography studio environment. The role involves overseeing workflow, operational planning, and ensuring efficiency in inventory management for content creation.
Retail
Responsibilities
Day-to-day management and direction of the Studio Operations team, including supervision, mentoring, training, development, and performance management
Follow and enforce all policies, procedures, and guidelines
Handle team schedules, time off requests, and employee time cards
Participate in and lead staffing and workforce planning
Plan and oversee the flow of inventory through all stages of content workflows
Analyze and capture reporting on key productivity and quality metrics
Utilize reporting to deep dive data to redefine workflows that meet or exceed operational goals
Promote a culture of continuous improvement
Build and maintain knowledge management tools such as wikis and shared drives
Manage end-to-end success of one-off, high-touch, or ambiguous requests
Mitigate immediate risks and decide if they can be handled or need to be escalated
Qualification
Required
Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)
Experience mentoring, coaching, and influencing colleagues, collaborators, and stakeholders
Experience leading process improvements
Can work proactively and independently, meet deadlines, and deliver on projects and tasks
Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management
Experience in a customer-focused field or business
Bachelor's degree or 4+ years of equivalent work experience in a high production operations environment, preferably in the retail industry with an emphasis on designer fashion products
Leadership skills necessary for hiring employees, resolving conflicts, and keeping employees on task and motivated
Can quickly learn a range of proprietary systems
Clear and concise in verbal and written communication
Preferred
Experience using data, reporting, or tools to measure performance and make adjustments accordingly
Experience prioritizing and managing multiple responsibilities
An awareness and interest in the Shopbop brand, the content we produce, and the brands we carry
Previous experience in a photo studio or other fashion-based operations environment
Benefits
Equity
Sign-on payments
Medical
Financial
Other benefits
Company
Shopbop
Shopbop is the global online retail destination for style inspiration and discovery, offering customers all over the world a comprehensive, hand-picked selection of ready-to-wear apparel and accessories from over 1,000 established and emerging designers.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Howard Litwack
Co-Founder
Chris Chavez
Chief Technology Officer
Company data provided by crunchbase