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NuCO2 · 1 day ago

FSM Developer Analyst

Stuart, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

NuCO2 is seeking a FSM Developer Analyst to support Field Service Management and business strategies. The role involves analyzing user needs, configuring the FSM platform, and collaborating with stakeholders to improve logistics and customer management processes.

Food and BeverageManufacturing

Responsibilities

Collaborates with key stakeholders to analyze business processes and configure, develop, and maintain FSM, PSO, and Mobile solutions, along with related middleware, to meet company needs

Works closely with functional owners, leveraging knowledge of business processes to create new workflows, identify and implement solutions to meet business objectives, and support emerging priorities

Develops functional specifications detailing logic, configuration, test plans, and security requirements, and performs supporting configuration steps to demonstrate functionality and value proposition

Supports all implementation phases of the product lifecycle and troubleshoots issues to identify and resolve the root cause of problems

Ensures recommendations & solutions align with business plans, defines value in customer terms, and establishes a clear path to market

Researches new releases and updates to plan for business processes improvements

Conducts informational and training sessions as needed

Qualification

FSM systemsSQL.NETMicrosoft technologiesAnalytical skillsProject managementTrainingSupportCommunication skillsTeamwork

Required

Ability to communicate & work effectively cross functionally and with Vendors

Ability to leverage deep technical solutioning skills including knowledge of SQL and .NET

Be a primary FSM/PSO/Mobile Point of Contact for Business functional and technical inquiries

Collaborate across business functions, operations, and vendors for all FSM Integration & requirements

Understand business needs and issues as they are presented to the Development team

Ability to be a change agent and assist in driving workflow and process improvements

Collaborates with key stakeholders to analyze business processes and configure, develop, and maintain FSM, PSO, and Mobile solutions, along with related middleware, to meet company needs

Works closely with functional owners, leveraging knowledge of business processes to create new workflows, identify and implement solutions to meet business objectives, and support emerging priorities

Supports all implementation phases of the product lifecycle and troubleshoots issues to identify and resolve the root cause of problems

Ensures recommendations & solutions align with business plans, defines value in customer terms, and establishes a clear path to market

Researches new releases and updates to plan for business processes improvements

Conducts informational and training sessions as needed

Responsible for contributing to IT deliverables and producing standard Waterfall and Agile IT work products

Proficiency in Microsoft technologies, including Azure Cloud, DevOps, Visual Studio, design patterns with MS SQL Server, C#, .NET Framework (WCF, MVC, API), MS O365, Power BI, and SSIS

Strong analytical skills with a proven ability to understand and document business data requirements in complete, accurate, extensible, and flexible logical data models

A strong teamwork philosophy, along with demonstrated project management, organizational, and communication skills

Assist in performing functional acceptance testing of enhancements, patches, and upgrades

Provide end-user instruction, training, and support, and develop standard operating procedures

Bachelor's degree in computer science or related field, or equivalent education and experience

2+ years of experience with both technical and functional support of FSM systems including Logistics (inbound and outbound), Distribution, Scheduling and dispatch, Routing and route optimization. Preferably with IFS FSM, PSO, Mobile and Cloud products

3+ years with Microsoft development tools / programming and 2+ years IFS product configurations

Proven experience with FSM to plan and achieve goals in industries such as food and beverage, manufacturing, services, and repair