Case Review Analyst jobs in United States
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CAI ยท 4 months ago

Case Review Analyst

positionDE-CLIENT-STATE
timeFull-time
remoteOnsite
seniorityEntry Level
money$20/hr - $22/hr
date1+ years exp

CAI is a global technology services firm with over 8,500 associates worldwide. As a Case Review Analyst, you will review cases completed by case workers, determine benefit eligibility, document errors, and provide detailed feedback regarding cases.

ConsultingSoftware
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Work & Life Balance

Responsibilities

Strong working knowledge of Federal laws, rules, regulations, standards, and State Policy related to how the public assistance programs are administered by the Division of Social Services
Investigate and document constituent complaints
Identify fraud or abuse in the public assistance programs, and know how to report it appropriately
Review cases completed by case workers determining benefit eligibility
Document errors and provide detailed feedback regarding cases
Provide details regarding training opportunities based on error trends to management
Maintain confidentiality in all situations
Communicate with clients regarding their case as necessary
Provide answers to questions from Case Workers regarding cases at hand
Any further duties assigned by management

Qualification

Federal laws knowledgeState Policy knowledgeCase management experienceMicrosoft Office SuiteData Entry experienceAnalytical skillsBilingual communicationOnBase experienceAttention to DetailOrganizational skillsWritten communication skillsVerbal communication skillsInterpersonal skillsTeamworkTime management

Required

Minimum of one year case management or processing programs of assistance for State government experience
Minimum of one year determining compliance with State and Federal laws, rules, regulations, policies and procedures, or related experience
Microsoft Office Suite
Data Entry experience
Attention to Detail
Outstanding organizational skills
Good analytical skills
Strong written and verbal communication skills
Well organized with the ability to manage multiple priorities
Solid interpersonal skills, ability to work on a team
Ability to drive work to completion and escalate when necessary
Team oriented individuals that want to make a difference in the community
Transportation to/from office, dependable and on time
Be available to work a minimum of one Saturday a month if necessary

Preferred

Strong written and verbal bilingual communication skills
OnBase experience

Benefits

Medical, dental, and vision insurance
401k retirement account access
Paid sick leave
Other paid time off as provided by applicable law

Company

CAI

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CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+.
dateFounded in 1981
location
Allentown, Pennsylvania, USA
people-size5001-10000 employees
web-link
http://www.compaid.com

Funding

Current Stage
Late Stage

Leadership Team

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Tom Salvaggio
President and CEO
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Tony Salvaggio
Founder and CEO
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Recent News

Computer Aid, Inc. (CAI)
CAI Achieves SOC 2 Type II Certification, Strengthening Trust of Data Management
2025-09-19
Company data provided by crunchbase