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Betterment · 3 days ago

People Operations Specialist

New York, NY

Full-time

Hybrid

Mid Level

$95K/yr - $110K/yr

3+ years exp

Betterment is a leading, technology-driven financial services company that offers investing and retirement solutions. As a People Operations Specialist, you will manage the administrative and operational aspects of the People Team, including HRIS administration, employee lifecycle support, and payroll and benefits management.

FinanceFinancial ServicesFinTechImpact InvestingRetirement

Culture & Values

Responsibilities

Serve as the primary administrator for HRIS (ADP), maintaining accurate employee data including hires, transfers, promotions, and terminations

Ensure integrations function seamlessly between HR systems such as HRIS, ATS, benefits, and other tools, collaborating with IT when needed

Maintain detailed documentation of system processes, integrations, and workflows

Support pre-boarding and onboarding processes, coordinating with Recruiting, HR, and IT to ensure all employee documentation is completed and compliant

Process employee record updates (e.g., job changes, promotions, terminations) and comply with recordkeeping and retention requirements

Serve as a trusted point of contact for employee questions regarding HRIS, benefits, time off, and other people processes

Partner with HR leadership to maintain compliance with employment laws and regulations

Identify opportunities for process improvements to enhance efficiency and employee experience

Work with ADP payroll, benefits, and finance teams to ensure payroll deductions, changes, and reconciliations are correct, and integrations are functioning properly

Partner with our benefits broker to prepare for and execute annual benefits open enrollment and renewal cycle, as well as qualifying life event support

Oversee the employee leave management process in partnership with our third-party vendor to create a smooth and clear leave experience for employees

Support benefits and 401 (k) audits by providing the necessary data and adhering to policies and applicable laws

Qualification

ADP HRIS managementEmployee lifecycle supportPayroll administrationBenefits complianceExcel / Google SheetsCustomer service skillsAttention to detailCommunicationConfidential data handling