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California State University, Bakersfield · 1 month ago

Training & Development Analyst

Bakersfield, CA

Full-time

Onsite

Mid, Senior Level

$5,274/mo - $5,597/mo

2+ years exp

California State University, Bakersfield is seeking a Training & Development Analyst to support the design, implementation, and evaluation of training programs for university staff. The role involves using data-driven approaches to assess training needs and enhance organizational development initiatives.

EducationHigher EducationUniversities

No H1B

U.S. Citizen Only

Responsibilities

Coordinates with Director of Organizational Excellence, Training & Development in the analysis, development, and implementation of training needs and goals

Serves as the primary, initial contact for professional development and training while providing front-line customer service to the campus community, the Human Resources Department, and external contacts, via telephone, email, and in-person contact

Provides guidance to leadership on policy and procedures related to operational functions and contributes input to discussions surrounding evaluation of strategies

Develops, facilitates and coordinates training program courses, sessions, webcasts, online presentations, videos, conferences, and workshops for a diverse university audience, including faculty, staff, students, and administration

Delivers and facilitates professional development and training content to individuals or large groups

Coordinates the presentation of professional development/training program classes and utilizes other internal and external trainers in the delivery of professional development/training content

Maintains knowledge on content of programs and technology of systems. Provides recommendations for campus use

Contributes to the development and maintenance of a training library of manuals, books, curricula, publications, and training aids, such as videos, as well as on-line documentation

Evaluates, researches, and analyzes various traditional and emerging methods of training, including but not limited to multimedia, workshops, interactive, computer based, lectures, etc., to determine their effectiveness and provide data-supported recommendations for program improvement

Supports, researches, and/or develops data tracking strategies, and maintains all databases, records, and files related to professional development and training

Collaborates with Director of Organizational Excellence to develop and provide targeted and strategic program information including brochures, flyers, and other materials, to the campus community. Coordinates, administers, and updates accessible marketing materials, including plans, initiatives, and online calendars/schedules

Organizes training manuals, reference library, evaluation procedures, multimedia visual aids, and other educational materials

Maintains registration lists and provides scheduled reminders to attendees

Reserves conference rooms, ensures timely updates of website, and makes other logistical arrangements, working closely with CSUB employees, vendors, and guest speakers as necessary

May serve as backup for maintenance and updates of CSUB People and Culture website

Qualification

Training program developmentData analysisProject coordinationHuman resources principlesFacilitation skillsCommunication skillsCustomer serviceSoftware proficiencyInterpersonal skillsOrganizational skillsAttention to detailTime management

Required

Equivalent to a bachelor's degree in a related field and two years of relevant experience for Human Resources Professional II

Equivalent to a bachelor's degree in a related field and four years of relevant experience for Human Resources Professional III

Possession of a valid driver's license or the ability to obtain by date of hire

Regular and reliable attendance is required

Excellent facilitation, presentation skills. Ability to conduct and facilitate trainings with small to large groups

Ability to understand, interpret, and communicate bargaining unit guidelines

Working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training and research methods

Ability to train and explain complicated and technical topics to non-technical staff

High attention to detail and accuracy

Working skills and knowledge of human resource discipline principles, practices, and related regulations

Demonstrated experience in developing and implementing human resource standards, policies, and procedures

Strong to advanced project planning and organizational skills to plan, organize, and manage multiple projects

Strong to advanced analytical skills to evaluate and interpret data to develop sound conclusions and recommendations

Strong to advanced interpersonal skills to effectively present information and ideas and advise managers, staff, and faculty regarding human resources policies and procedures as it relates to training

Demonstrated customer service experience requiring a very high level of diplomacy and professionalism

Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems

Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds

Excellent communication skills; ability to effectively communicate information in a clear and understandable manner

Thorough knowledge of English grammar, spelling, and punctuation

Ability to interpret, communicate and apply policies and procedures

Ability to maintain a high degree of confidentiality

Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines

Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email

Working knowledge of or ability to quickly learn University infrastructure

Preferred

Articulate or similar software experience

Knowledge of theory, methods, and applications relating to organizational development

Expertise in training program development and implementation, including course design, marketing, assessment, and evaluation

Experience working in a unionized environment, preferably in an education setting

Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude

Benefits

CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 15 paid holidays per year and more!