Sr Customer Support Management Professional jobs in United States
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Honeywell · 1 month ago

Sr Customer Support Management Professional

positionRosemont, IL, United States
timeFull-time
remoteOnsite
senioritySenior Level

Honeywell is a leading organization focused on customer experience, and they are seeking a Sr Customer Support Management Professional to manage and develop their Field Service Engineer team. The role involves improving customer satisfaction, driving operational excellence, and contributing to business growth.

AerospaceElectronicsInformation TechnologyInnovation ManagementManufacturingService Industry
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Managing and developing a Field Service Engineer (FSE) team
Ensuring that our customers receive exceptional service and support throughout their journey with us
Developing and implementing strategies to improve customer satisfaction
Driving operational excellence
Optimizing resource allocation
Contributing to customer loyalty, retention, and business growth
Enhancing our reputation as a customer-centric organization

Qualification

Customer support managementTeam leadershipOperational excellenceCross-functional collaborationCustomer satisfaction

Required

Experience managing and developing a Field Service Engineer (FSE) team
Ability to develop and implement strategies to improve customer satisfaction
Proven track record in driving operational excellence
Skills in optimizing resource allocation
Experience in managing customer support functions at a senior level
Strong leadership and expertise in enhancing customer-centric organizations

Company

Honeywell

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Honeywell is a technology and manufacturing company that produces products for the automation, aviation, and energy transition industries.
dateFounded in 1906
location
Charlotte, North Carolina, USA
people-size10001+ employees
web-link
http://www.honeywell.com

H1B Sponsorship

Honeywell has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (200)
2024 (183)
2023 (134)
2022 (219)
2021 (189)
2020 (160)

Funding

Current Stage
Public Company
Total Funding
$11.4M
2009-10-27Grant· $11.4M
1985-09-27IPO

Leadership Team

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Jim Masso
President & CEO - Honeywell Process Solutions
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Vimal Kapur
Chairman and Chief Executive Officer
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Recent News

WebWire
Honeywell Launches New Performance+ for Guided Work to Enable Faster, Smarter Supply Chain Operations
2026-01-14
GlobeNewswire
KBR Awarded FEED for Coastal Bend LNG Project
2026-01-12
PR Newswire
Honeywell Unveils AI-Enabled Technology to Personalize In-store Shopping with Google Cloud
2026-01-11
Company data provided by crunchbase