Apply on Employer Site

Fontainebleau Miami Beach · 1 month ago

Condo Management | Owner Services Concierge

Miami Beach, FL

Full-time

Onsite

New Grad, Entry Level

Fontainebleau Miami Beach is a historic and architecturally significant hotel that combines luxury with modern experiences. The Owner Services Concierge will be responsible for managing owner reservations, providing concierge services, and assisting with various administrative duties related to condo operations.

Hospitality

Growth Opportunities

Responsibilities

Handle bookings of owner reservations and confirmations

Handling of owner arrivals, departures, complaints, traces and requests

Organize and maintain the departmental filing system and office equipment

Provide concierge services to owners and their guests

Perform other related duties assigned

Correspond and communicate in a professional manner with owners and other departments

Monitor the Owners lounge to insure it is kept according to service standards

Well organized and demonstrated strong problem solving skills

Ability to communicate effectively and establish and maintain effective working relationships with staff

Concierge/Front Desk experienced preferred but not required

Qualification

Concierge servicesProblem solvingCommunication skillsFront Desk experienceOrganizational skills

Required

High school education or equivalent

Handle bookings of owner reservations and confirmations

Handling of owner arrivals, departures, complaints, traces and requests

Organize and maintain the departmental filing system and office equipment

Provide concierge services to owners and their guests

Perform other related duties assigned

Correspond and communicate in a professional manner with owners and other departments

Monitor the Owners lounge to insure it is kept according to service standards

Well organized and demonstrated strong problem solving skills

Ability to communicate effectively and establish and maintain effective working relationships with staff

Preferred

Concierge/Front Desk experienced preferred but not required

College degree preferred

Company

Fontainebleau Miami Beach

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." - Morris Lapidus A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau Miami Beach reinvents the original vision of legendary architect Morris Lapidus – a stage where everyone plays their unique part.

Founded in 1954