DoorDash · 1 day ago
Senior Associate - Enterprise Account Management
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $126K/yr
3+ years expDoorDash is a technology and logistics company focused on empowering local economies. As an Enterprise Account Management Sr. Associate, you will develop growth plans and manage relationships for a portfolio of brands, driving operational excellence and strategic initiatives.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Engage partners in growth strategy conversations (i.e., adding more stores to DoorDash, increasing same-store sales, growing net profitability, etc)
Strategically introduce and execute on new DoorDash product opportunities to broaden partnership depth and increase partner revenue streams (i.e., white-label fulfillment)
Execute co-marketing campaigns with partners to promote the DoorDash partnership, drive sales, and increase customer awareness
Develop & foster partner relationships with C-suite as well as strategy, marketing, and operations leads to provide a best-in-class partnership
Conduct Quarterly Business Reviews with partners to deepen relationship, review performance, and develop forward-looking strategies
Determine the needs and wants of merchants, prioritize them by impact on the business, and work to co-create solutions
Serve at the primary point of contact for all issues and be accountable for their resolution
Drive forward operational improvement with your partners to ensure that together we are delivering the best experience for DoorDash customers
Leverage playbooks, tools and internal resources to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational efficiency
Work cross-functionally with our Product, Operations, Marketing and Sales teams to ensure merchants have the best possible experience when using DoorDash’s services. This influences the overall product roadmap, making us better each day
Qualification
Required
3-5+ years of experience in consulting, client success, account management, or sales
Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions
Expert communication and interpersonal skills
Bachelor's degree required
Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities
Preferred
High growth or early-stage startup experience
Experience with marketplaces, operations, logistics or unit economics
Proficiency in one or more analytics & visualization tools (e.g., Sigma, Tableau, Excel)
Knowledge of CRM software (e.g., Salesforce)
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Business Insider
2026-01-07
2026-01-07
Deli Market News
2026-01-07
Company data provided by crunchbase