Motive Software · 1 month ago
Principal Client Partner
San Francisco, CA
Full-time
Hybrid
Lead/Staff
$228K/yr - $285K/yr
14+ years expMotive Software is dedicated to human transformation and is seeking a Principal Client Partner to lead partnerships with top companies. This role involves shaping human capital strategies, building executive relationships, and driving impactful transformation plans.
AnalyticsArtificial Intelligence (AI)Machine LearningNatural Language ProcessingPredictive AnalyticsSoftwareText Analytics
Responsibilities
Serve as the strategic lead and executive counterpart for enterprise deployments, working side-by-side with CHROs and business leaders
Translate complex business and talent challenges into clear, compelling transformation plans — and own those solutions from design through deployment
Build trust and influence across senior stakeholders, acting as a thought partner, advisor, and driver of change
Lead a cross-functional deployment team (delivery, data, comms, change) — with you at the helm, aligning efforts to business impact
Facilitate strategic working sessions, steer executive updates, and own the story of value BetterUp delivers to the customer
Partner with the Account Team to ensure continuity and maximize expansion opportunities through advisory-led influence
Keep your eye on outcomes, not just deliverables — ensuring we deliver the transformation we promised
Bring pattern recognition, coaching mindset, and a high bar for strategic execution to every engagement
Qualification
Required
14+ years of experience in consulting, HR transformation, organizational development, or a similar strategic role
A track record of executive-level advising, especially with CHROs or enterprise business leaders
Deep domain expertise in human capital, people strategy, or enterprise talent systems combined with business acumen
Experience leading complex, cross-functional deployments or change initiatives at scale
Exceptional communication skills and the ability to craft and deliver a narrative that moves hearts and minds
Comfort with ambiguity, a bias for action, and a drive to make things better, not just get them done
Experience operating inside high-growth SaaS, human transformation platforms, or people tech companies is a plus
A mindset rooted in outcomes, ownership, and long-term impact
Benefits
Access to BetterUp coaching; one for you and one for a friend or family member
A competitive compensation plan with opportunity for advancement
Medical, dental, and vision insurance
Flexible paid time off
All federal/statutory holidays observed
4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)
5 Volunteer Days to give back
Learning and Development stipend
Company wide Summer & Winter breaks
Year-round charitable contribution of your choice on behalf of BetterUp
401(k) self contribution
Company
Motive Software
Technology enabling human insight.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2023-01-01Private Equity
2021-09-17Acquired
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