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Enova International · 1 month ago

Program Lead - Compliance Issue Management

Chicago, IL

Full-time

Hybrid

Senior Level

$82K/yr - $119K/yr

5+ years exp

Enova International is a leading financial technology company that provides online financial services through their AI and machine learning-powered platform. The Program Lead - Compliance Issue Management will oversee and strengthen Enova's Enterprise Issue Management program, driving alignment across business units and enhancing control effectiveness in compliance governance.

ConsumerCreditFinanceFinancial Services

Responsibilities

Own and evolve Enova's enterprise issue management program, ensuring consistent execution, strong governance, and continuous improvement across business units

Lead cross-functional collaboration to assess issues, strengthen root cause analysis, track remediation progress, and evaluate execution against SLAs

Advise and influence business leaders and functional partners on issue management best practices, governance, and control design to drive accountability and sustainable outcomes

Partner with technology teams to develop, enhance, and maintain tools and dashboards that improve visibility, efficiency, and data-driven decision-making

Develop governance and reporting mechanisms that provide senior and board-level transparency into issue trends, root causes, remediation progress, and overall program health

Design and deliver targeted training and knowledge-sharing sessions to strengthen organizational capability in issue management and promote proactive compliance

Continuously identify and implement program enhancements to improve efficiency, risk transparency, and enterprise compliance maturity

Qualification

Compliance programsRisk managementProject managementData reporting toolsIssue management frameworksCommunication skillsProblem-solving skillsFacilitation skills

Required

5+ years of experience in compliance, risk management, internal audit, operations, technology, or a related discipline

Demonstrated success leading or enhancing issue management or compliance programs within a complex organization

Strong organizational and project management skills, with the ability to manage multiple priorities and drive results in dynamic environments

Exceptional communication and facilitation skills, with the ability to influence senior stakeholders and collaborate effectively across functions

Proficiency with data reporting and visualization tools, and the ability to translate complex data into clear, actionable insights and strategic recommendations

Strong understanding of issue management frameworks, remediation processes, and control validation practices

Highly motivated self-starter with strong problem-solving skills and the ability to adapt quickly to new concepts and challenges

Benefits

Health, dental, and vision insurance including mental health benefits

401(k) matching plus a roth option (U.S. Based employees only)

PTO & paid holidays off

Sabbatical program (for eligible roles)

Summer hours (for eligible roles)

Paid parental leave

DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)

Employee recognition and rewards program

Charitable matching and a paid volunteer day…Plus so much more!

Company

Enova International

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Enova International (NYSE: ENVA) is a leading online financial services company that serves small businesses and consumers who are underserved by traditional banks.

Founded in 2004

Chicago, Illinois, USA

1001-5000 employees