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The People's Federal Credit Union · 1 month ago

Network and Systems Administrator

Amarillo, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

The People's Federal Credit Union is committed to providing quality financial services to its members. The Network and Systems Administrator plays a crucial role in delivering outstanding service by managing IT infrastructure, responding to help desk tickets, and ensuring network and system security.

BankingFinanceFinancial ServicesNon Profit

Responsibilities

Customer Service: Respond to help-desk tickets, provide SOLUTIONS, and close tickets promptly

Technical Support: Plan, implement, maintain, and support Firewalls, Servers, PC hardware and software products, wide area communications, database systems, network and systems security and access controls. Assure prompt response to and recovery from systems and network related production interruptions, across multiple hardware platforms, networks, and operating systems

Network Maintenance and Monitoring: Provide primary support for the company's network and PC/LAN servers which includes planning, implementing, maintaining, and troubleshooting network and system hardware and software. Anticipate system and network security/integrity risks and assure adequate safeguards. Minimize downtime

Compliance and Risk Management: Oversee the maintenance of hardware and software at TPFCU’s disaster recovery site and provide technical support for disaster recovery testing

Training employees on new systems and software