Muckleshoot Indian Tribe · 1 month ago
Intensive Case Advocate
Muckleshoot Indian Tribe is seeking an Intensive Case Advocate to provide crisis intervention services and support to clients. The role involves developing comprehensive success plans, assisting clients with resources and referrals, and facilitating support groups related to domestic violence and sexual assault.
Responsibilities
This position is primarily responsible for walk-ins to provide crisis intervention services, supportive listening, information and referral; develop safety plans
Assist client with needs which have been identified through needs assessment
Work with clients to assist them with resources and referrals, such as emergency shelter, housing, applications for aid, counseling
Assist victims with securing alternate emergency housing (out-of-county DV shelter, temporary motel lodging, family and friends, etc.) including transportation and food, when shelter option is not available
Develop an individual comprehensive success plan that addresses the core issues of the client; monitor this plan weekly at Case Management/Coaching sessions with resident
Develop resource information and teach residents to appropriately access community resources and services
Maintain accurate and complete records as required
Provide transportation as needed for appointments and activities
Use Case Management database to document all client activities and statistics-keep up to date always
Complete accurate, thorough and typed progress notes in a timely manner
Facilitate/Assist in Facilitation of support groups, events, workshops regarding Domestic Violence/Sexual Assault with other members of the Domestic Violence Team
Participate in staff and program meetings
Demonstrate flexibility in your work environment in which there are often competing or changing priorities. Be part of a cohesive and effective team
Maintain appropriate professional boundaries and limits with clients
Follow all policies, procedures and guidelines as outlined in the program manual
Attend all assigned training and workshops
Perform other duties as assigned
Because of the Tribe’s commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time-to-time. Such duties may or may not be related to their regular responsibilities
Qualification
Required
Associates degree required
Must have a clean, valid WA Driver's license
Must be willing to complete 35-40 hours of Domestic Violence Advocacy training within the first six months of employment and provide certificate of completion
Communication skills Demonstrates good verbal communication and interpersonal skills
Active listener
Speaks clearly and uses a clear tone
Written communication is clear, complete, and legible
Customer Service Models excellent customer service skills and behavior that is courteous, respectful, helpful and resourceful
Demonstrates and encourages a positive attitude and approach when dealing with clients and internal staff
Cultural competency Able to work with various ethnicities in a positive manner
Promotes an environment of honor and respect regarding cultural differences
Confidentiality Strong knowledge of code of ethics and privacy principles
Understanding and application of HIPAA Laws and regulations
A valid Washington State driver's license is required at the time of appointment or at a time set by the Tribe
Preferred
Bachelor's degree in human service major