HMSA ยท 23 hours ago
Product Owner
Honolulu, HI
Full-time
Hybrid
Mid, Senior Level
$68K/yr - $133K/yr
5+ years expHMSA is seeking a Product Owner to drive the development and delivery of innovative digital solutions related to claims processing in the health insurance domain. The role involves translating complex business needs into user stories within an Agile framework, prioritizing work for development teams to maximize business value and customer satisfaction.
AssociationHealth CareInsuranceMedical
Responsibilities
Develop, maintain and communicate product vision & roadmaps, ensuring alignment with organizational goals, technology trends, and customer needs
Represent the voice of the customer and business stakeholders within the Scrum team, ensuring user stories deliver measurable value
Own and evolve the product backlog, prioritizing based on performance analytics, stakeholder input, sprint outcomes, and shifting business priorities to maximize value delivery
Partner with nexus & scrum team(s) to ensure timely and high-quality delivery through agile ceremonies and best practices
Facilitate cross-functional collaboration between developers, QA, UX, and architecture to align on technical feasibility, design standards, and user experience goals
Support release planning and deployment coordination across environments
Translate business needs and strategic goals into innovative, scalable solutions aligned with healthcare industry challenges and regulatory requirements
Apply business insight and analysis to develop strategies that reflect constraints, resources, and HMSA values
Define and document product features and user stories that reflect strategic objectives and adhere to architectural standards
Continuously improve processes, templates, and methodologies to enhance customer experience, quality, and launch time
Build strong relationships with stakeholders at all levels, ensuring alignment on needs and clear communication throughout the product development lifecycle
Level set stakeholders' expectations and facilitate collaboration to define and deliver feasible product visions
Act as primary liaison between business stakeholders and development teams, leading and mentoring stakeholders on product lifecycle, processes, and tools
Present and communicate with executive level leadership
Partner with architecture, agile teams, and project management office to develop standards, processes, and continuous improvement opportunities
Support product owners, program managers, solution delivery managers and agile teams with strategic alignment and prioritization
Mentor product team members and create product tools, templates, and processes
Define and monitor key performance indicators (KPIs) for products and initiatives, using data to drive optimization
Support the Enterprise Agile Initiative, providing strategic direction, fostering a culture of agility, and driving continuous improvement across IT product development
Enable product management lifecycle and agile methodologies across teams
Performs all other miscellaneous responsibilities and duties as assigned or directed
Qualification
Required
Bachelor's degree and five years of related work experience; or equivalent combination of education and related work experience
In-depth knowledge of managed care, PPO, HMO, Medicaid, Medicare Advantage, and commercial group health plans
Strong working knowledge of claims adjudication systems (e.g., Facets, QNXT, Epic Tapestry, HealthEdge)
Effective written and verbal communication skills
Intermediate knowledge of Microsoft Office applications including, but not limited to Word, PowerPoint, Outlook and Excel
Company
HMSA
HMSA is an insurance company that provides affordable health plans, employee benefits services and worksite wellness programs.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rick Hopfer
Chief Information Officer
Recent News
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