Docusign · 22 hours ago
Sr. Sales Strategy and Operations Analyst
Chicago, IL
Full-time
Hybrid
Senior Level
$114K/yr - $177K/yr
5+ years expDocusign is a leading company that brings agreements to life, serving over 1.5 million customers globally. They are seeking a Senior Analyst, Sales Strategy & Operations to drive data-driven decision-making and operational excellence across their Sales and Partner organizations.
Business Process Automation (BPA)Cloud ManagementComputerE-SignatureInformation TechnologySaaSSoftware
No H1B
Responsibilities
Analyze sales performance, pipeline health, forecasting accuracy, and market trends to identify growth opportunities
Translate data into compelling insights and clear executive-ready narratives that influence strategic decisions
Partner with Sales, Partner, Marketing, CS, and Finance to align on business goals and KPIs
Act as a trusted advisor to Sales and Partner leaders, providing data-driven insights that influence strategy, territory planning, and investment decisions
Partner closely with Finance, RevOps and Data teams to align GTM analytics with broader business priorities, ensuring consistency in forecasting, goal-setting, and reporting
Develop executive-ready presentations and dashboards that clearly communicate performance drivers and business impact
Design, build, and enhance dashboards and reporting frameworks in Salesforce, Tableau, and Snowflake
Develop scalable SQL data models and queries to support analysis and recurring insights
Own data pipelines and quality checks to ensure accuracy and reliability of GTM reporting
Identify gaps in sales processes and propose data-driven improvements
Build automated workflows, reporting enhancements, and tools that improve team efficiency and data visibility
Support annual and quarterly planning cycles including forecasting, GTM business reviews and capacity modeling
Work with Sales & Partner leaders to interpret performance metrics and recommend actions
Partner with RevOps and Finance to improve data definitions, governance, and system integrations
Manage multiple projects and deliverables in a fast-paced environment
Qualification
Required
5+ years of related experience in Sales Operations, Business Analytics, Revenue Operations, or Strategy—ideally in a SaaS environment with a Bachelor's degree
Experience with SQL (complex joins, CTEs, window functions)
Experience with Snowflake or similar cloud warehouses
Experience with Tableau (dashboard building, calculated fields, LOD expressions)
Experience with Salesforce reporting and CRM analytics
Proven experience working with large, complex datasets and transforming them into actionable insights
Preferred
Ability to create clear, crisp executive-level presentations (PowerPoint, Google Slides)
A proactive, curious mindset with a track record of driving automation, improving workflows, and building scalable solutions
Excellent communication skills, with the ability to influence cross-functional stakeholders
Strong attention to detail, ownership mentality, and comfort operating independently
Benefits
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Company
Docusign
DocuSign helps small- and medium-sized businesses collect information, automate data workflows, and sign on various devices.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.29BKey Investors
Bank of AmericaFounders Circle CapitalGreenspring Associates
2025-05-27Post Ipo Debt· $750M
2018-04-27IPO
2016-10-12Secondary Market
Leadership Team
Allan Thygesen
Chief Executive Officer
Sagnik Nandy
Chief Technology Officer
Recent News
2026-01-07
2025-12-19
Company data provided by crunchbase